We are Underground @Undergrndmedia

Building themes for Shopify since 2007 Our themes power 100k + merchant stores and counting weareunderground.com Chichester, UK Joined March 2009

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We are Underground @Undergrndmedia

2 days ago

@Josborn4 @tobi Would love to know the answer to this question too, there is no communication between Shopify and theme partners any more. We have no idea what is coming or if we are even considered relevant these days.

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Jonathan Osborn @Josborn4

4 months ago

x.com/i/article/2023…

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We are Underground @Undergrndmedia

2 years ago

@thommaskelly Love it!

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We are Underground @Undergrndmedia

3 years ago

We are happy and relieved to report that our support site and helpdesk are now back as normal: weareunderground.com/blogs/theme-su…

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We are Underground @Undergrndmedia

3 years ago

@mediatemplehelp 72 hours since the outage was first reported and yet you keep your customers in the dark. Be transparent and at least try to keep your customers informed. What is the issue and what are you doing about it? 72 hours is a lifetime online! 🤬

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We are Underground @Undergrndmedia

3 years ago

Whilst we are continuing to see hosting issues please contact us via our backup [email protected] for theme support

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We are Underground @Undergrndmedia

3 years ago

@mediatemplehelp For a hosting company to have this type of issue for over 48 hours is completely unacceptable!

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We are Underground @Undergrndmedia

3 years ago

We are currently experiencing issues with our website and email due to a problem with our hosting provider. We are sorry for any inconvenience or delays in support.

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We are Underground @Undergrndmedia

4 years ago

@mediatemplehelp Domain down for the past 30 minutes. No changes made, No down status on status page. Support chat is completely unresponsive

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We are Underground @Undergrndmedia

4 years ago

@Rainerbird @Shopify @ShopifyPartners Absolutely disgraceful that this store can continue to operate and sell on the platform 5 days after being reported and seen by Shopify legal. Defrauding merchants and violating IP of Shopifys own theme partners. @Shopify @ShopifyPartners

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We are Underground @Undergrndmedia

4 years ago

@unpkg In the readme the recommended CDN which we had linked out to: unpkg.com/browse/eventem… returns a 404

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We are Underground @Undergrndmedia

4 years ago

@unpkg You have a folder with containing files that has gone missing today: //unpkg.com/eventemitter3@latest/umd/eventemitter3.min.js Please advise

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We are Underground @Undergrndmedia

4 years ago

@unpkg OK so it was removed - the URL which we gave initially is not redirecting at all and goes to a 404

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We are Underground @Undergrndmedia

4 years ago

@kurtinc @hotjar @msftClarity @kurtinc Love this - thanks for the tip!

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We are Underground @Undergrndmedia

4 years ago

Ready for #BlackFriday? Our Shopify themes are! All 8 themes have been updated and are ready for your holiday traffic and include the all-new complementary products @shopify feature! #shopify #shopifythemes #ecommerce weareunderground.com/collections/sh…

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We are Underground @Undergrndmedia

5 years ago

First new partner Shopify theme release of the OS 2.0 era and we are so proud to say it's ours! Drop is now available in the Shopify theme store! 🍾 themes.shopify.com/themes/drop/st… @harleyf @tobi @Shopify @ShopifyPartners

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We are Underground @Undergrndmedia

7 years ago

@frankiiedanby @frankiiedanby I am afraid that we are not affiliated with Elle Swimwear and do not have any direct lines of communication with them - If you are having transaction difficulties I would recommend reaching out to your bank to chargeback the payment to them

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We are Underground @Undergrndmedia

7 years ago

@RealRobbPorter @RealRobbPorter Hi Robb I feel that you may have us confused with someone else. We are a web development team and do not sell physical boxed goods.