UoL Housing Services @ULHS
Providing housing advice, support and guidance for student renters studying at our member institutions. We can also help you find somewhere to live. linktr.ee/ULHS London Joined August 2011-
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Did you know that most letting fees are banned under the Tenant Fees Act, including admin fees for tenancy agreements? If you’re unsure whether a fee is prohibited, contact us for advice. Click the link in our bio.
Not sure about your tenancy agreement? Book a FREE contract checks with us, in person or remotely. We can explain confusing terms and flag unfair or problematic clauses before you sign. No time for an appointment? Read our Contract Checking Guide on our website. Link is in bio.
Lost your rental key? Your landlord can charge a fee—but it must be reasonable and supported by written proof of the cost. Think you’re being overcharged for a key or lock replacement? Get in touch for advice. Click on the link in the bio.
Is your landlord refusing to do repairs? They could be in breach of their statutory obligations. Book an appointment with us for advice about your landlord's obligations, practical steps you can take, and potential compensation. Click the link in our bio to book an appointment.
Having issues with your landlord? 🏡 ULHS is here to support you. We offer advice on your rights, help with disputes, check contracts, and guide you through complaints or next steps. Don’t deal with it alone - reach out to ULHS for expert support! Contact us via link in bio.
If you are three or more tenants living together, your property might require an HMO licence. If your property needs a licence but doesn't have one, you may be able to seek a Rent Repayment Order to claim some rent back. See our housing guide: linktr.ee/ULHS
Looking for private housing in London? 🏡 Our Private Housing Guide helps you find a place, avoid scams, understand contracts, and know your rights as a renter. Start your search with confidence: stories.london.ac.uk/private-housin…
Housing Week Webinars 🏡 Join our upcoming Housing Week Webinars to get expert advice on securing accommodation, understanding deposits, Scams and knowing the Renters' Rights Act 2025.
Found accommodation you like for next year? Before signing, why not book a free contract checking appointment with our Housing Advisors? The advisor will check for any unfair terms, propose amendments and explain your rights. To book a free appointment click the link in our bio.
Not sure who you're living with next year? No problem! Our Flatmate Finder is the event for you 🙌✨ Afterwards, we’re heading to a bar at 3pm so you can keep the conversations going and enjoy a drink on us 🎉 Register now via the link in our bio 🔗💛
Are you suspicious about a fee that your letting or landlord is trying to charge? It might be a prohibited fee. You can find out more about what these are, and what to do if you have already paid one, in our Private Housing Guide, which you can find a link to in our bio
Letting agents must belong to one of two government-approved redress schemes. If you’ve been through your agent’s internal complaints process and are still unhappy, you can escalate your complaint to their redress scheme. Find more info in our Private Housing Guide! Link in bio!
Stay safe! As a tenant, it's your responsibility to check smoke alarms regularly and to replace the batteries when they run out. Want to learn more about your responsibilities? Check our Private Housing Guide, section Maintenance - link in our bio!
You are responsible for leaving your property in the same condition that you found it, minus fair wear and tear. You can't be forced to pay for professional cleaning. You can find a link to our Private Housing Guide in our bio for more information.
Housing Fair preparations are well underway! If you're a student in London thinking about housing for next year, come along to: 🔍 Discover a wealth of accommodation options from reputable providers 🙌 Get your questions answered and know your rights 🎉 Win prizes! Info in bio
Is your landlord being slow to do repairs? They might be in breach of their statutory obligations. Book an appointment with us to talk through your options to get your landlord to do repairs and for seeking potential compensation. Follow the link in the description to book.
As a tenant, it is your responsibility to protect your home against damage from frost. During the colder months, you should set the heating to turn on a few times a day (even if you’re not in) to guard against water freezing inside pipes, which can cause them to rupture and leak.
Your landlord must arrange an annual gas safety check to be conducted by a Gas Safe registered engineer. You should receive a current gas safety certificate before you move in and within 28 days of each subsequent check. See our Private Housing Guide for more info
Tenancy ended but your landlord is not returning your deposit? Book an appointment with a Housing Advisor today and we can help you with reclaiming your deposit. Follow the link in our bio to book an appointment.
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