Tim Marcham @TimMarcham

Retired Firefighter, businessman and a bit of acting too. urbanriskmanagement.co.uk London, England Joined July 2015

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Tim Marcham @TimMarcham

3 weeks ago

Disappointed with response from @easyJet my snowboard bag was damaged in transit. Apparently, if it still “holds contents” and functions, visible damage doesn’t matter. Customers should expect their belongings returned in the same condition they were handed over #CustomerService

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Tim Marcham @TimMarcham

3 weeks ago

Just out of interest. Has anyone else had quality issues with @Halfords_uk with fitting parts at Halfords Garage services? My safety was at risk #vehiclesafety

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Tim Marcham @TimMarcham

3 weeks ago

@Halfords_uk if the discs warped after fitting and especially if an Audi approved Machanic has indicated poor workmanship, then I belief I have every ground to challenge. #consumerhelp

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Tim Marcham @TimMarcham

3 weeks ago

Under the Citizens Advice interpretation of the Consumer Rights Act 2015, any garage device must be carried out With reasonable care and skill The parts are fit for purpose And to a satisfactory standard @Halfords_uk wrapped front discs are ready for inspection

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Tim Marcham @TimMarcham

3 weeks ago

I’m hoping @Halfords will reconsider their position regarding brake discs fitted to my vehicle which have since warped. I trusted the work carried out and simply want a fair review of the issue and an appropriate resolution. Consumer Rights Act 2015 @Halfords_uk

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Tim Marcham @TimMarcham

3 weeks ago

Customers rely on professional workmanship when it comes to braking systems. This experience has been extremely disappointing. I’d welcome @Halfords reviewing this properly before I escalate further through consumer channels. #Halfords #CarSafety #ConsumerRights

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Tim Marcham @TimMarcham

3 weeks ago

Brake discs fitted by @Halfords have now warped, causing vibration and safety concerns. After having to have them replaced by an Audi machanic to raise the issue, I was advised they would not take responsibility. #Halfords #CarSafety #ConsumerRights #CustomerExperience

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Tim Marcham @TimMarcham

3 weeks ago

When customers trust a company with critical safety components like brakes, accountability and customer care matter. I’ll now be exploring my consumer rights and independent inspection options. #Halfords #CustomerService #ConsumerRights #VehicleSafety

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Tim Marcham @TimMarcham

3 weeks ago

Disappointed with my experience with @Halfords after brake discs they fitted have warped prematurely. I’ve raised concerns regarding workmanship and product quality, but have been told nothing further will be done. #ConsumerRights #VehicleSafety

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Tim Marcham @TimMarcham

a year ago

@RoyalMailHelp Thank you for the response. It’s been four days now and the app still doesn’t work. I want to record a safe place but your delivery driver could easily contact one of my neighbours to allow entry. I’m at risk of loosing my delivery now!

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Tim Marcham @TimMarcham

a year ago

Are you saying at 06:00 on Sunday your app is experiencing this @RoyalMailHelp no other courier has this level of customer service #royalmail #CustomerExperience

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Tim Marcham @TimMarcham

a year ago

What is it with @RoyalMailHelp twice the delivery driver has driven off, even when I’ve waved at him to say I’m opening the gate. Multiple attempts on the app (useless) and 10 times I’ve got this. Your workforce are amazing but communication is NOT your best asset. #royalmail

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Tim Marcham @TimMarcham

a year ago

kent.muddystilettos.co.uk/awards/vote

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Tim Marcham @TimMarcham

a year ago

@JolyonRubs Didn’t you try that before 😎🤣

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Tim Marcham @TimMarcham

a year ago

@tvprp would you be prepared to release a freedom of information request on how many motorists were prosecuted last year for driving in the middle lane of the M40, contravention of the RTA? That’s within your constabulary. #drivingstandards #freedomofinformation #highwaycode

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Tim Marcham @TimMarcham

a year ago

@tvprp @ThamesVP @DVLAgovuk @DrivingStand @saferroadsorg @roadtrafficie On the M40 again and the three lane carriageway is down to two AGAIN thanks to the very drivers you say your officers are targeting. However there’s a camera van on an overpass recording in most cases a 10 mph increase. A road without junctions for miles, who is the risk?

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Tim Marcham @TimMarcham

a year ago

When will @ThamesVP clamp down on middle lane motorists on the M40? I’ve received a NIP for overtaking vehicles sat in the middle lane with fluctuating speeds. Why are these vehicles not targeted? @DVLAgovuk @DrivingStand @saferroadsorg @roadtrafficie

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Tim Marcham @TimMarcham

2 years ago

Question. Is it better to be the oldest in the gym, or youngest in a nursing home? #MensHealth #older #FitnessGoals

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Tim Marcham @TimMarcham

2 years ago

@SkyNews what’s going wrong for Government? Having to pick up 14 years of Tory mismanagement and it’s the same faceless individuals pulling the strings. One day I hope people wake up to the games you play.

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Tim Marcham @TimMarcham

2 years ago

My son Max is addressing the issue of porn addiction among young people. Pornography has become increasingly accessible, and as a result, cases of addiction are more common than ever. #journorequest #pornaddition #BookRecommendations #TikTok vm.tiktok.com/ZGe3k3fWQ/