TV Time Support @TVTimeSupport

Experiencing an issue with TV Time? No @'s or DM's please - email [email protected] for help or reach out in-app for assistance. We'll post bug updates here. tvtime.zendesk.com/hc/en-us Los Angeles, CA Joined June 2017

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TV Time Support @TVTimeSupport

4 years ago

We're seeing progress in the ongoing sync. Some series are restored. Please standby while this process continues.

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TV Time Support @TVTimeSupport

4 years ago

Our engineers have identified a problem causing Series' Seasons & Episodes to disappear. We have implemented a fix and are re-syncing our database. We'll update this thread once this is 100% resolved.

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TV Time Support @TVTimeSupport

4 years ago

@988EXCarlos Hello! Sorry about this, are you still experiencing a network issue with this specific show?

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TV Time Support @TVTimeSupport

4 years ago

@Nonisbitch @TVTime Hello! We use @thetvdb where anyone can add/edit information in our app 💛 If you'd like, you can create an account and update the information. If you have any troubles please let us know!

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TV Time Support @TVTimeSupport

4 years ago

@borboremadiego 🎩 Well glad that we got that fixed for you 😅 Feel free to use our email [email protected] in the future!

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TV Time Support @TVTimeSupport

4 years ago

@Nanashi98_ @TVTime Hello! Can you send us more specifics about your account? App version, iOS/Android?

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TV Time Support @TVTimeSupport

4 years ago

@borboremadiego Ah okay, sorry this is happening for you. We can help you more directly if you wouldn't mind emailing us at [email protected] with more specifics about your account (profile ID, iOS/android, phone version). Looking forward to getting this fixed for you 💛

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TV Time Support @TVTimeSupport

4 years ago

@_larini_ @TVTime If you can email us support@TVTime.com with more details about your account we can try and get these stats back for you! 💛

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TV Time Support @TVTimeSupport

4 years ago

@BediniMaurizio Get Started > tap on yellow envelope icon > and change password icon should be there if not please email [email protected] with more details about your account

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TV Time Support @TVTimeSupport

4 years ago

@clkerst Thank you for bringing this to our attention! Can you also email this to [email protected], it helps us keep track of bugs if other users are experiencing the same issues 💛

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TV Time Support @TVTimeSupport

4 years ago

@Mr_Z0D @tvshowtime Sending this to our team now! If you'd like, you can also email this to [email protected] and our team can directly help you there as well 💛

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TV Time Support @TVTimeSupport

4 years ago

@marsz_jason @tvshowtime @thetvdb nope! no misunderstanding, we ran the sync on TV Time and theTVDB and you should see results in the app soon. If you do not you can always email us at [email protected]!

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TV Time Support @TVTimeSupport

4 years ago

@marsz_jason @tvshowtime sending this to our @thetvdb team! thank you 💛

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TV Time Support @TVTimeSupport

4 years ago

@techgramy Yes! If you email [email protected] with more information about your account we can get you back in 💛

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TV Time Support @TVTimeSupport

4 years ago

@CHRISTIAANtodd Yes! There is a three dot button at the top right of your custom list, then a share button following this 💛

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TV Time Support @TVTimeSupport

4 years ago

@rowenamusic_ Hello! Can you email us screenshots of your login screen to [email protected]? We can get you logged back in from there 💛

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TV Time Support @TVTimeSupport

4 years ago

@Myself_Rakshith Hello! If you email [email protected] with more details about your account we can get you back in 💛

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TV Time Support @TVTimeSupport

4 years ago

@Sabrina_Seraoui @tvshowtime @tvshowtime_help You can always email us [email protected] with more information about your account and we can get you back in! 💛

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TV Time Support @TVTimeSupport

4 years ago

@luxmou @tvshowtime Sorry you're having issues logging in, if you email us [email protected] with more details about your account we can get you back in 💛