Sun Cares @SunCares
Welcome to the official customer support account of @SunCellular. You may also reach us through our hotline, 200. suncellular.com.ph Philippines Joined February 2010-
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A new year in the new normal. As we struggle to survive and sustain ourselves in this pandemic, we realize the priceless gift Hope brings. Click the video and see how @pldt and @LiveSmart keep us all #ConnectedByHope youtu.be/iLCC5uwRvAA
PLDT-Smart Foundation, Inc. is accepting donations for the victims of Typhoon Ulysses and Rolly. To donate, scan the Paymaya QR code or deposit to: BDO Savings Account PLDT - Smart Foundation Inc. 005310013882
Stay safe and view your bills online. Visit smrt.ph/estatements for more info.
PUBLIC ADVISORY [09 August 2020] An Important Reminder For our Mobile Phone Customers Please do not install or download apps from unverified sources. Be wary of email or messages from unfamiliar sources asking you to click on a button or provide personal information. (1/6)
As part of our continuing anti-simjacking efforts, we would like to remind our customers that @LiveSmart representatives do not conduct site visits to require subscribers to upgrade and surrender their current SIM cards. Please report similar incidents by calling *888
As part of our continuing anti-simjacking efforts, we would like to remind our customers that @LiveSmart representatives do not conduct site visits to require subscribers to upgrade and surrender their current SIM cards. Please report similar incidents by calling *888
UPDATE: We are happy to report that as of 2:30p.m. data services have normalized. We recommend refreshing your connection by turning your device OFF, then ON again. Thank you.
Smart Network Advisory [15 May 2020] We wish to inform our customers that our network service remains operational in most of the cities and municipalities affected by Typhoon #AmboPH. (1/3)
WARNING ON SIM TAKE-OVER: Individuals claiming to be representatives of @LiveSmart are trying to take advantage of customers in a virtual version of budol-budol known as SIM Take-Over. Please report incidents to *888 asap #CyberSmart
UP-PGH launches 155200 hotline number for its COVID-19 Bayanihan Operations Center bit.ly/2yerBs0
Netflix said Wednesday it would reduce streaming traffic in the Philippines by 25 percent, on the request of the government, to help decongest telecommunications networks during the coronavirus lockdown. #COVID19PH bit.ly/33LoLXh
Stay safe at home and #StaySmart by paying your bills online. Here are some tips to make payments safe, easy, and hassle-free. Visit smart.com.ph/Postpaid/signa… for easy online payment
There's no need to worry about a wifi, stay productive by using your mobile data tethering/hotspot. Here's how! #StaySmart
Our commitment is to continue to serve you during this enhanced community quarantine. You may reach us 24/7 through our social media channels. Our technical support hotlines *888 (for Smart & TNT) & 200 (for Sun), will be operating from 9AM-6PM, Mondays-Sundays starting March 19.
We have temporarily paused our operations in Smart Stores and Sun Shops in Luzon to support the health and safety of our employees and customers. Our stores and shops located in Visayas and Mindanao will follow adjusted operating hours to continuously serve you. #StaySmart
We’ve put in place a 30-day payment extension period for all our postpaid customers of Smart, @suncelldeals, @PLDTHome and @PLDTEnterprise. #StaySmart
We’ve put in place a 30-day payment extension period for all our postpaid customers of @PLDTHome, @PLDTEnterprise, @LiveSmart & @suncelldeals Postpaid. #StaySmart #StayHome
If you have questions about #COVID19 or experiencing symptoms, here are helplines you need to know. Share them with everyone and save them on your phone in case of emergencies 📲 #PLDTCares
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356 Followers 20 FollowingWe’ll make sure to notify you whenever your bill is ready for online viewing! Just check your phone’s messaging inbox! Learn more at pldthome.com/paperless-bill….
Need help fixing your internet connection? You can easily diagnose and troubleshoot quickly with these simple steps. Go to pldthome.com/support and look for the Downloadables section to get a copy of the Customer User Guide.
Never worry losing your bills in a stack of paper! Paperless Billing is an environment-friendly way to receive and view your bills 🌿 Learn more at pldthome.com/paperless-bill….
Did your bill just come in? Time to go SNIP-SNIP-SNIP! Here’s a quick rundown of your monthly bill. Learn more at pldthome.com/paperless-bill….
Pay your bills on time and hassle-free!👍 Settle your bills automatically by enrolling to the PLDT Auto-Debit Arrangement. Learn more at pldthome.com/support.
It is easy to have a great time with a smooth PLDT Home experience! Here are some easy to follow steps on how to troubleshoot your PLDT Home modem 😊👌 youtu.be/2Mk6RaZaMPw
You almost missed your due date and so your payment needs to be posted as soon as possible! 👍🏼 Luckily, many of our alternative payment centers have near real-time posting! Learn more at pldthome.com/paymentcenters.
@Theo_toffee You made the right choice, @Theo_toffee. :) Feel free to send us a DM if you need our assistance. Thanks! <3
Looking great! From download speeds ranging from 0.1-2mbps sa previous carrier to this. Glad I decided to switch. Sayang lang walang mobile app yung sun cellular. Been with @LiveSmart for 2 years and counting, tapos added @SunCellularPR today. Goodbye @enjoyGLOBE #altercebu
Just tested Mobile in : 38.5Mbps using opnsg.nl/the_app_3 #opensignal #speedtest @SunCares Pumunta akong basement para magbalat ng patatas ngunit akoy nagulat dito. Galing! @suncellprepaid
Lol @bettycooper_ @ailyook sun followed me I'm fangirling #쀼가9개월됐어요
@suncelltweets ya, happy new year also 😂😄🎆🎇🎉🎊👊 so liking this!
@suncelltweets thanks for sharing Sun Cellular, have a great Monday :) (insight by commun.it)
@suncelltweets @SMARTCares Maraming salamat sa internet.org updated sa @dost_pagasa Typhoon #NonaPH FB advisories!
Yung eksenang walang pasok? Be productive pa din by reading these safety tips from @suncelltweets! Ingat! 😉
@suncelltweets i even told them "lets not give up on this" , also c u next trouble.
I saw 4th impacts's aint no other man performance because @suncelltweets helped me set up my mobile internet. Customer service 👌