Suddenlink (is now Optimum) @Suddenlink
Suddenlink is now Optimum. Follow the @optimum accounts for the latest updates and how we’re connecting with you in the future. For help, tweet us @OptimumHelp. optimum.com USA Joined September 2008-
Tweets49K
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Followers10K
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Following3K
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Likes3K
@TitanicMustSink Good Morning! You do have an option to return the devices by shipment as well. For more information please view the link. optimum.net/pages/equipmen… ^Monica
@kevbryan Hello Kevin! We remain open to negotiating with Diamond Sports Group as they work through their bankruptcy proceedings, which will weigh heavily in determining the future of their networks and content availability. For streaming options, please send a DM. Thanks, ^Tish
@babyoves If you're having issues with your service, we’d be happy to look into that for you. Please DM your account info (name/address/phone#) ^Mark
@JodyMagicalRune Hello Jody! We're here to help and can review your speeds in relation to your internet package. Please reach out by DM for account assistance and troubleshooting. Thanks, ^Tish
@jeremykarlovich Hi Jeremy! We would be more than happy to help. If you need assistance, please DM us and we can further assist you. Thank you! ^Kevin
@jeremykarlovich Hi Jeremy! We would be more than happy to help. If you need assistance, please DM us and we can further assist you. Thank you! ^Kevin
@jeremykarlovich Hello. I would be happy to look into this for you. Please private message us and include your physical address for further assistance. ^Jamel
@__B_L_A_N_K_2__ Hello! Thank you for reaching out to us here. I would like to look into this matter further for you. We would never want to lose you as a customer. Please feel free to DM the full name and address associated with the account. We are always here to help! ^Whitney
@blackmachismo23 Hello! We're here to help and can research your gift card offer. Please reach out via DM and include your complete service address and account name. Thanks, ^Tish
@hannah_bobbi Hi there! I would be happy to look into this for you. Please private message us and include your physical address for further assistance. ^Jamel
@MarkofAllen Hello Mark! I'm sorry to hear about that missed appointment. I'm happy to assist. Please feel free to DM me and include your complete service address for assistance. Thanks, ^Tish
@Mjhemb Good Afternoon! You can always check your bill online by logging into optimum.net with your ID and look under the "Pay bill" menu. ^Monica
@CHRIS76388 Hello Chris! Are you currently in need of any assistance at this time? If so, please DM the full name and address associated with the account. ^Whitney
@DungGena21962 Hey, there. If you need assistance with any of your services, we are more than happy to help. Please direct message us and include your physical address for further assistance. We will be happy to address any questions or concerns you have. ^Jamel
@Vero2oo7 Hi there. If you need assistance with any of your services, we are more than happy to help. Please send a DM with the account information (name, address, acct#, phone#). We will be happy to address any questions or concerns you have. ^Jamel
@QveenKatarina Good morning. We can assist you with the service problems and I do apologize for the issues you are having. Please DM the phone number and the address on the account for support. Thank you. ^Jonathan
@BrailoniB We will be able to assist you with the connection issues. Please DM us and verify your address. Thank you. ^Jonathan
@srigopshop DM'ing is sending a Direct Message here on Twitter. If you wish to call Customer Service, you can do so at the number provided above. ^Mark
@srigopshop To look further into the specifics of any outage affecting your area, I would need to to DM us with your account information. ^Mark
@srigopshop If you don't feel comfortable communicating with us through Direct Messaging, feel free to call Customer Service at 877.694.9474 ^Mark
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