Sony Support USA @SonySupportUSA
The official Twitter account for Sony Electronics Customer Service in the United States. We’re available Mon-Fri 8am-midnight ET & Sat-Sun 9am-8pm ET community.sony.com United States Joined February 2010-
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Looking to upgrade your home theater experience? Hang out with Derek as he introduces the new HT-A7000 7.1.2ch Dolby Atmos® Soundbar from Sony. youtu.be/UW5i8yLtT0M
Super compact. Big sound. The XB13 is packed with features like EXTRA BASS™, IP67 waterproof and dustproof design and a long-lasting battery life that make this the perfect companion for the music-lover on the go. Learn more here! youtube.com/watch?v=etwzlV…
Imaging Edge Webcam lets you connect your Sony camera to a PC and use it as a high-quality webcam for live streaming or video conferencing. Hang out with JT and learn how to use your Alpha camera to step your conference call game to the next level! youtu.be/o_6f9trfBbo
Check out this video to learn all about our favorite speaker for the summer, the durable and portable XG500 wireless speaker. bit.ly/SonyXG500Speak… #SonySpeakers
Sony’s new earbuds outshine AirPods Pro with amazing noise cancellation: cnn.com/2021/06/08/cnn…
Yesterday we launched the industry leading noise cancelling #WF1000XM4 truly wireless earbuds, with TONS of new features. What we want to know, what questions do you still have about this model? We will be selecting a handful to answer on an upcoming video!
The new WF-1000XM4 headphones’ packaging is made using “Original Blended Material” – a durable paper material developed by Sony using bamboo, sugarcane fibers & post-consumer recycled paper. bit.ly/SonyWF1000XM4
Hang out with JT as he introduces the new WF-1000XM4 Noise Canceling Truly Wireless Earbuds from Sony. Taking the next step in truly wireless noise canceling performance and exceptional sound quality, the WF-1000XM4 are unlike any other before them. youtu.be/0GPFAIXMky8
The #Alpha 7c is for creators who want full-frame quality and performance, but also want a compact lightweight camera they can take anywhere. Hang out with Larry and learn more about why this camera might be the perfect choice for you! Link to full video: youtu.be/CYGxVgk97ko
Looking at picking up a new pair of Sony Wireless Noise-Canceling Headphones? Check out the video below to see the difference between the WH-CH710N, the WH-XB900N, and the WH-1000XM4.
Watch as Nate shows you how easy it is to set up your Sony HT-G700 #DolbyAtmos Soundbar and gives some recommended settings for the ideal experience in your home! bit.ly/2SuZUVV
Learn more about the top features of the BRAVIA XR Z9J 8K HDR LED TV from Sony. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. #SonyTV #BRAVIA youtu.be/_up5xAmpSro
Hi, @_juleskf! We saw your tweet about the issue with your console. Can you please send us a DM with more details of your concern? -Vincent
Sure. Please call from Monday to Friday 10:00 am - 9:00 pm ET and Saturday 10:00 am - 7:00 pm ET. Our hotline is 1-877-899-SONY (1-877-899-7669). Erin
Hi LDC LC, We are sorry to hear about what happened. May we know the case number about this issue? Regards, -Jay x.com/89675314785048…
Hi Tanay, For help with this, pls reach out 2 @sony_india. They will be glad 2 further assist you! Thx :) -Erin x.com/89895447101467…
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@SonySupportUSA About half a month late on the response but my problem was taken care of promptly
One bright side to this situation: I actually had a great experience reaching out to @SonySupportUSA and I'm optimistic about the turnaround time.
Check out this video to learn all about our favorite speaker for the summer, the durable and portable XG500 wireless speaker. bit.ly/SonyXG500Speak… #SonySpeakers
@SonySupportUSA is Dolby Atmos supported on WH-1000XM4?
Looking at picking up a new pair of Sony Wireless Noise-Canceling Headphones? Check out the video below to see the difference between the WH-CH710N, the WH-XB900N, and the WH-1000XM4.
Hey @SonySupportUSA! I just wanted to say, your product amazed me this week! My WH-1000XM3 headphones got *run over by a car* while in their case on a work trip. Amazingly, they still work! They are cracked, but everything still functions, including noise cancelling!
@SonySupportUSA Thanks for exchanging my headphones !!!! You guys are great. It was under warranty but I loved the fact that you sent me a fresh new piece.
@SonySupportUSA After a few forced boot loops, the issue was fixed
Just received my @Sony HT-Z9F soundbar back from being repaired. Impressed with the level of #CustomerService provided throughout the process! @SonySupportUSA worked thru the issue & then @UnitedRadioSyr provided timely repair! Will be providing positive feedback! #Communication
@SonySupportUSA Hey Vincent - thanks for tagging me back. Turns out we had to switch the bluetooth to single. All good!
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Tech Master Tarry helps you attach your lens to your Sony A-99! #Sony #loveit secret code: DIACCY15 vine.co/v/MjXKqHrgm9L
Tech master Tarry teaches you how to attach a lens to the A-99! #sony #TechmasterTarry #A-99 #howto instagram.com/p/pJs3SuJiA3/
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