. @Smith_Shell_

Joined February 2017

Tweets

266
Followers

25
Following

222
Likes

2K

. @Smith_Shell_

3 months ago

@VueHelp 👋 Even though I’ve booked tickets via the ClubVue app, I never seem to have rewards or even history of rewards. Why is that, please?

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. @Smith_Shell_

4 months ago

@marksandspencer Have done 😊

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. @Smith_Shell_

4 months ago

@marksandspencer This cup is very special to a 8yr old girl who lost her Mum. Unfortunately it smashed today - is there any chance of you having stock of it, anywhere in the world?

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. @Smith_Shell_

4 months ago

@RegattaOutdoors Hi Rebecca, DM sent. Thanks!

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@RegattaOutdoors Really disappointed with your non existent customer service. I’ve placed a few orders from you and each time there has been an issue. Your robot chat says they’ll refund me but I’ve still not received any confirmation emails and your humans just don’t listen!

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. @Smith_Shell_

5 months ago

@BootsUK Hi - I placed an order online for over £30 yet I didn’t receive the bonus points. The offer was loaded to my card prior to checking out… Order number: 797194141

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. @Smith_Shell_

5 months ago

Nothing delivered today and no updates on the tracking 😭

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. @Smith_Shell_

5 months ago

@RoyalMail Have you lost my parcel? Was meant to be delivered Wednesday and then tomorrow and still nothing. My neighbour has just had a parcel delivered 🥺

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. @Smith_Shell_

6 months ago

@JRSC01 @RoyalMail @OctopusEnergy 🤞

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. @Smith_Shell_

6 months ago

Looks like @RoyalMail have lost my @OctopusEnergy Constantine 🐙. It’s been stuck in Milton Keynes since Saturday 😭😭

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. @Smith_Shell_

6 months ago

They’ve even sent a follow up email!

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. @Smith_Shell_

6 months ago

@mydentist_uk Received this email today. Whilst I know it’s not you, to others not so tech savvy, it is quite convincing!! I know nothing you can do to stop it but just wanted to make you aware 😊

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. @Smith_Shell_

6 months ago

@AldiUK Visited two other stores as was able to find a pair 🥕🎉

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. @Smith_Shell_

6 months ago

@AldiUK Has there been a delay with the Kevin the Carrot PJ’s being delivered to store? Went into my local (not really local 😂) and they said they didn’t receive any 😭

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. @Smith_Shell_

6 months ago

@OctopusEnergy Yay. Finally managed to get one 🎉🐙

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. @Smith_Shell_

7 months ago

@BootsHelp 👋 I went into store today to deposit some recyclables for extra points and then purchase some items. The store was sooo busy and quite rushed at the tills so I completely forgot to redeem my extra points coupon 😭 Are you able to add them on for me, please?

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. @Smith_Shell_

7 months ago

@Primark Tried your Click and Collect service and severely disappointed! Was delivered late and two of the items are damaged. Really disappointed.

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. @Smith_Shell_

8 months ago

@sainsburys 👋 Where in Bristol can I get this mug please? Can’t seem to find online 😢

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. @Smith_Shell_

8 months ago

@silentnightbeds Hi - I’ve recently purchased one of your Natural Heated Faux Fur Throws and the inner section has these holes. Are they meant to be there, please? Thanks!

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. @Smith_Shell_

10 months ago

@virginmedia At the end of June I was promised £20 credit as you did not switch my service when I moved, in time. This wasn’t applied to my 1st bill, so I rang and spoke to someone who promised it would be applied to my second bill and once again it hasn’t been applied!!