Rick Wright @ServiceGuy02

SVP Customer Outcomes at @ServiceNow. Helping our customers’ #digitaltransformation projects succeed using the power of the NOW Platform. Views are my own. servicenow.com Boston, MA Joined April 2015

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Rick Wright @ServiceGuy02

4 years ago

DYK: Benchling recently crossed the 1000 customer milestone and they are just getting started. You can learn more about this exciting #Biotech company here: lnkd.in/eiwNW5xj

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Rick Wright @ServiceGuy02

4 years ago

Thanks to all my #ServiceNow colleagues and friends for the many well wishes as well as the incredibly warm welcomes from my fellow #Benchlings!

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After 4 memorable years, it’s bittersweet to share that I’m leaving @ServiceNow. What an amazing ride it’s been! I’m grateful to have led our world-class #Customer Outcomes team these past few years & to have worked with so many talented colleagues, customers, partners.

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Rick Wright @ServiceGuy02

4 years ago

Learn how to accelerate #innovation, build mission-critical apps quickly, with more creators and less complexity, and easily scale across the enterprise to deliver experiences customer and employees love... with #lowcode app dev: bit.ly/3bydYbf

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Rick Wright @ServiceGuy02

4 years ago

Must-read: 3 really useful #DigitalTransformation rules-of-thumb from businesses on the front lines - via @FortuneMagazine : 1. Make building blocks, not silos 2. Make it easy to use 3. Understand employees’ fears and get their buy-in bit.ly/3SEFg0q

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Rick Wright @ServiceGuy02

4 years ago

It's essential to everyone at #ServiceNow that customers understand their #ROI and feel confident at every stage of the lifecycle - that is why CVM is at the core of how we communicate our value. This @Dioriostephen post sums it up perfectly: bit.ly/3QfopiQ

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Rick Wright @ServiceGuy02

4 years ago

Are You Experienced? The Age of Experience is officially here—read all about it in the latest edition of the #ServicNow Workflow Quarterly: bit.ly/3Q4tJFJ

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Rick Wright @ServiceGuy02

4 years ago

We’re celebrating 10 years on the #NYSE - what an amazing journey!

ServiceNow @ServiceNow

4 years ago

10 years of #NYSE and helping the world to work better, all made possible by our customers, community, employees and leaders. Thank you for making ServiceNow what it is today!

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Rick Wright @ServiceGuy02

4 years ago

We've created a new "Crash Course" at our Workflow hub to help you discover how #AI can drive even better business results and what strategies can be applied for extracting more value from #machinelearning models and applications. Check it out here: bit.ly/3BjZtCp

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Rick Wright @ServiceGuy02

4 years ago

@CocaCola We support clients’ digital #upskilling and #reskilling with our Now Learning Channel where intuitive on-demand & instructor-led courses help employees easily acquire new skills for #DigitalTransofrmation, such as #Nocodelowcode skills: bit.ly/3Q2zuna

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Rick Wright @ServiceGuy02

4 years ago

DYK: One-in-16 workers will need to transition to new roles by 2030 - a 25% increase compared even with pre-pandemic predictions - to support #DigitalTransformation. @CocaCola took on this challenge with a Digital Skills Academy to upskill its people: mck.co/3PYOsuj

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Rick Wright @ServiceGuy02

4 years ago

Good post on the differences between digitization, digitalization & #DigitalTransformation and best practices for Digitalization, which is the conversion of a business process from entirely/partially manual to entirely digital - by @DarrenSPerson: bit.ly/3SaIDf2

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Rick Wright @ServiceGuy02

4 years ago

ICYMI: You can now manage and connect your Dev team's CI/CD pipeline all the way to your production #cloud as @CloudifyHQ partners with @ServiceNow for more effective business cloud #automation using the #ITOM on the Now Platform - details here via @sjvn zd.net/3J9rMFD

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Rick Wright @ServiceGuy02

4 years ago

"The future of business just might be the gig enterprise." Great insights from @TheWrightView on how #blockchain's transparency, data integrity, and speed have the potential to prepare your workforce for the #digital age. bit.ly/3B73pGB

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Rick Wright @ServiceGuy02

4 years ago

@MITSloan An important aspect of our new @ServiceNow Impact offering provides best-practice methodology to help customers with rapid time-to-value in their #DigitalTransformation projects. Learn more here: servicenow.com/impact.html #DX

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Rick Wright @ServiceGuy02

4 years ago

Five really useful areas of focus for execs tasked with #DigitalTransformation - clarity, agility, risk management, ownership, and loss management. | via @MITSloan bit.ly/3cwOviC

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Rick Wright @ServiceGuy02

4 years ago

Exactly! "To free up IT for #DigitalTransformation projects, a first step is to purposefully implement #automation to take over repetitive tasks." bit.ly/3vaVpAC - via @VentureBeat