Customer Support @RoyalHelpNow
Dedicated Customer Service Representative backed with more than 5 years experience in Customer Relations. Joined April 2026-
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Hello, this is Diana I am following up regarding your inquiry Kindly send me a direct message at your convenience Thank you for your time. 🎀
@RoyalMail my parcel still says out for delivery now past 9pm will I get it today or?
Hello, this is Diana I am following up regarding your inquiry Kindly send me a direct message at your convenience Thank you for your time. 🎀
@RoyalMail @RoyalMailStamps Birthday card posted 24 March, first class, in Mortlake High Street, to son in North London, has yet to arrive. Why? 😡
Hello, this is Diana I am following up regarding your inquiry Kindly send me a direct message at your convenience Thank you for your time. 🎀
@RoyalMail @RoyalMailStamps Birthday card posted 24 March, first class, in Mortlake High Street, to son in North London, has yet to arrive. Why? 😡
Hello, this is Diana I am following up regarding your inquiry Kindly send me a direct message at your convenience Thank you for your time. 🎀
@RoyalMail Hi, I have an issue. I ordered some items yesterday to be delivered today by yourselves and it seems my order had autoreplaced my address to an old address. Please advise. Can it be redirected at all?
Hello, this is Diana I am following up regarding your inquiry Kindly send me a direct message at your convenience Thank you for your time. 🎀
@RoyalMail parcel GV110372392GB has shown failed delivery attempts this Wednesday, saying no one was home. I was home, with no call, text or doorbell. I arranged redelivery for 1 May and waited all day, but it still says no one was home. Please check and arrange redelivery ASAP.
Hello, this is Diana I am following up regarding your inquiry Kindly send me a direct message at your convenience Thank you for your time. 🎀
@RoyalMail I have two parcels which tracking shows there is a fee due to incorrect postage. The grey cards have not arrived, are you able to give me the details so I can pay the fee?
Hello, Diana here 👋 A quick follow-back would be appreciated so I can message you directly and help resolve this. Thanks so much!🎀
Hi @RoyalMail! I have been trying to talk to someone for 2 days on & off via your contact number but have been on hold for over 30 mins each time. Can someone help please??
Hello, Diana here 👋 A quick follow-back would be appreciated so I can message you directly and help resolve this. Thanks so much!🎀
@RoyalMail as usual your delivery service is useless, waiting for a delivery and your usual rubbish excuses
Hello, Diana here 👋 A quick follow-back would be appreciated so I can message you directly and help resolve this. Thanks so much!🎀
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