QuipSupport @QuipSupport

Accelerate growth with real-time sales planning inside the #1 CRM. Follow us at @SalesforceQuip. quip.com San Francisco, CA Joined August 2013

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QuipSupport @QuipSupport

4 years ago

@sheryljkt Please create a case with our team via help.salesforce.com or send us a direct message here 😀

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QuipSupport @QuipSupport

4 years ago

@Etha0011 Thanks for the message! If you're not able to find this in your trash can, please create a case via help.salesforce.com or send us a direct message.

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QuipSupport @QuipSupport

4 years ago

@_BrianOwens_ @SalesforceQuip Thanks for sending this note! We'll continue to assist via our direct messages.

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QuipSupport @QuipSupport

4 years ago

@tamikakes @getquip

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QuipSupport @QuipSupport

4 years ago

@kurzsolutions Sorry again that you're encountering a block. We aren't aware of any outages and we'll message you directly to investigate and troubleshoot.

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QuipSupport @QuipSupport

4 years ago

@kurzsolutions @Benioff Our team is here to help, Rob. We aren't aware of any known mobile outages and we'll contact you directly to troubleshoot.

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QuipSupport @QuipSupport

4 years ago

@Dzanan @salesforce Very sorry you're encountering issue! We have sent you a direct message to help you investigate why you're hitting a block creating a case/accessing Support.

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QuipSupport @QuipSupport

4 years ago

@dtc Thank you for the feedback, Dennis! We can log this for you internally. If you're interested, you could also post this directly within the Ideas Exchange (ideas.saesforce.com)

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QuipSupport @QuipSupport

4 years ago

@dtc @SalesforceQuip Thanks for the feedback! We can log this for you internally. As a reminder, you can also log this feedback directly via the IdeasExchange (ideas.salesforce.com)

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@ShoshinZen @SalesforceQuip Thanks for the clarification and helpful video. That's correct: we only support dragging and dropping via the folder view (not Recent). We can log this product feedback on your behalf.

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QuipSupport @QuipSupport

4 years ago

@EdgarInLife This is officially resolved! If you haven't already, you should see an option to upgrade to the newest Android app version. Once you've upgraded, you'll be able to log in without an issue 😀

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QuipSupport @QuipSupport

5 years ago

@lifanping @SalesforceQuip Thank you for the feedback! We can confirm that this is operating by design and not a security issue - folder members have equal administrative rights over the folder (they can delete or move this content on their own). Please let us know if you have any other questions.

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QuipSupport @QuipSupport

5 years ago

@charlottelucy83 Only workaround would be to delete any empty cells/columns/rows (these empty items still contribute to the total size). The only other option would be to create a new spreadsheet to continue this work.

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QuipSupport @QuipSupport

5 years ago

@EdgarInLife So sorry for the delay. We're unable to send you a DM but we've identified the source of the issue. Our team has built a fix that will be available with our next Android release (scheduled for the first week of January).

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QuipSupport @QuipSupport

5 years ago

@MarMarr08 Hi Amari! We wanted to make sure you saw this response.

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QuipSupport @QuipSupport

5 years ago

@MarMarr08 We're really sorry to read this! Would you mind sending us a direct message with your email? We haven't been able to find a user account or any support cases associated with your name/username

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QuipSupport @QuipSupport

5 years ago

@marcsteffen We don't offer this functionality today but thank you for sharing the feedback! Do you have a few minutes to add this as an idea to the ideas exchange (ideas.salesforce.com > Salesforce Anywhere)? If you DM us your email, we could also log on your behalf :)

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QuipSupport @QuipSupport

5 years ago

@MonicaCruzR Very sorry you're encountering this block! Could you please send us a direct message with your email address? This would help us investigate via our logs.