Point B @PointB
Point B is a consulting company that drives impact at the intersection of expertise, industry insight, and transformative technology. #TeamPointB pointb.com Joined November 2008-
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#Veterans bring leadership, resilience, and a mission-driven mindset & we’re committed to creating a workplace where those strengths shine. Proud to share we were named a @MilitaryTimes #BestPlaceforVets for the 4th year in a row. Learn more: insights.pointb.com/l/323391/2026-…
Congrats to our own Anna Norris, named @AlabamaAMA Newcomer Impact Award recipient for her contributions to Alabama’s #automotive #manufacturing landscape. Proud moment for our Industrials & Mobility team. Learn more here: insights.pointb.com/l/323391/2026-… #MadeInAlabama #automotiveIndustry
We’re proud to celebrate our own Greg Hart, named @CrainsChicago 40 Under 40. Greg is known for helping organizations become more effective, resilient & people-centered, as well as bringing that leadership to his community as President of the Village of Hinsdale. Learn more: insights.pointb.com/l/323391/2026-…
Everyone builds dashboards, but few turn them into real value. Report factories overwhelm teams, leaders cut investments, tough conversations get avoided, and analytics lacks C-suite support. The fix? Start with clear outcomes. Learn the 4-step framework to harness analytics: bit.ly/4q8RMp1 #DataAndAnalytics #DataStrategy #DigitalTransformation
Adopting #AI without clear outcomes is a fast path to wasted spend. Start by defining measurable goals like reducing handle time, improving first-call resolution, or cutting member churn. That’s how AI drives real #ROI. Learn how to set the right targets: insights.pointb.com/l/323391/2025-… #CallCenters #Payers
#Payers: Lead the market by putting members first. When you focus on what members really need & stay adaptable with our 3-pronged strategy, you set your organization up to succeed—no matter how the market shifts. Explore this powerful strategy: bit.ly/452TkIH #PayerMarket #FutureofHealthcare
A national #QSR brand transformed its 350+ locations and 18,000 employees by unifying its #techstack. The result: faster operations, real-time insights, empowered teams, and scalable growth. See the 3 steps that made it happen: bit.ly/4iAyp5j #restaurantleaders
A regional #healthplan used analytics to reduce repeat calls by 40% and improve NPS points by 3. When you understand member needs, your #contactcenter becomes an #ROI driver. Discover 3 strategies to reshape your #payer ops: insights.pointb.com/l/323391/2025-… #payerInnovation
Disruption doesn’t slow leaders down—it fuels them. #Payers who center care models on real member experience are the ones turning turbulence into opportunity. Want the roadmap? Explore the 3-pronged strategy guiding payers through today’s challenges: bit.ly/4oKEC04 #PayerIndustry #HealthcareStrategy #PayerMarket
What does it take for #hospitals to stay financially sustainable? Our own Andrew Tsang explores how profitable #DRGs help offset essential services that often operate at a loss, published by @ajhcs_official: ajhcs.org/article/an-ana… #healthcareinnovation
#RestaurantLeaders: Overwhelmed by disconnected systems? Start by auditing your tech, quantifying the cost, aligning outcomes, and choosing the right partner for #digitaltransformation. Then take your next step here: bit.ly/4oDztaf
For #restaurants, inefficient tasks waste 5–10 hrs/week, inventory shrinkage costs 1.6% of sales, and equipment downtime in #QSRs eats 11% of annual revenue. Stop managing the problem & start fixing it. Learn how: bit.ly/4iAxZvL #OperationalExcellence #FoodService #CustomerLoyalty
Happy Holidays from all of us at Point B! As we wrap up the year, we’re grateful for the people who make our work meaningful — our clients, partners, communities, and our incredible team. Wishing you a joyful season and a bright start to the new year.
Last week we wrapped up our board meeting with a happy hour where Board Members and Point Bers connected and celebrated the momentum we’re building together. Grateful for our incredible team and the impact we make for our clients. Here’s to partnership and shared purpose!
✨ Big news: Point B has been named a 2025 Best for Vets: Employers organization by @MilitaryTimes for the 4th year in a row! Learn more about this prestigious honor: bit.ly/47KOOk0 #BestforVets #VeteranCareers #Veterans #SupportourVeterans
What does a 33% profit margin increase look like in healthcare? One health system achieved it by reimagining surgical center operations—building trust, cultural alignment & empowering people. The results: 15% higher OR use, 26% lower costs. Learn more: insights.pointb.com/l/323391/2025-…
A wealth management team turned operational challenges into measurable gains: ✅ 60% of processes identified for automation ✅ 15–20% faster processing times ✅ A lasting framework for improvement See how they did it 👉 insights.pointb.com/l/323391/2025-… #OperationalExcellence #Automation #FinancialServices
A 26% drop in cost per case. A 33% profit margin boost. The secret to success for this healthcare org? A people-centered approach that transformed operations, productivity, and profitability — improving results for patients, teams, and the bottom line. Learn how: X: insights.pointb.com/l/323391/2025-… #Healthcare #HealthcareOperations
#IT & #Marketing may speak different languages but when they share accountability, they create real alignment. Our own Zameer Baber explains why growth isn’t just about #tech—it’s about #collaboration. Watch the full @AmerBanker #webinar on-demand: events.pointb.com/point-b/rewiri… #FinancialServices #DigitalTransformation
When surgical operations run like clockwork, results follow: 15% higher OR utilization, 26% lower cost per case, 33% higher profit margin, and under 1% same-day cancellations — all driving better patient care. Learn more: insights.pointb.com/l/323391/2025-… #Healthcare #Efficiency
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