Sometimes, people create fake social media accounts designed to look like Airbnb's. These accounts can be used to try to obtain personal information. If you encounter an account that looks like Airbnb's, but asks for confidential information, be cautious and DM @AirbnbHelp
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@AirbnbHelp Reported an issue about feeling unsafe in the Airbnb, woke up and found insect bites all over my body, the whole apartment was dirty and also had mold in the walls. The Host has five star reviews and I was awarded only $3
@Peachy749 We understand the importance of getting this addressed. Could you send us a DM providing the email address linked to your Airbnb account, so we can take a closer look? x.com/messages/compo…