Passenger Assistance @PassAssistance
Our technology provides an additional option to request assistance for travel 📱💻 For train journey support 👉 @nationalrailenq passengerassistance.com Joined May 2018-
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Passenger Assistance retweeted
Jay Shen, founder and CEO of Transreport, spoke to CNBC's My Biggest Lessons about the importance of hiring candidates with real passion for what we do. It's the key to building a team that "will support each other, bringing a better future for the whole organization", says Jay.
Jay Shen, founder and CEO of Transreport, spoke to CNBC's My Biggest Lessons about the importance of hiring candidates with real passion for what we do. It's the key to building a team that "will support each other, bringing a better future for the whole organization", says Jay.
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Passenger Assistance retweeted
One of the most useful apps that I use for travelling is the @PassAssistance app. It’s allows me to book assistance when I’m travelling by train.
Passenger Assistance retweeted
It’s #WorldBrailleDay. Raising awareness of issues impacting the visually impaired. #ReadAloud train travel tips for blind and visually impaired people from @PassAssistance 🔽 bit.ly/3TRcyfF Supporting your #AbbeyLine journey @abflyusers @wrug_ @watfordgap @CommunityRail
You can listen to the full episode here and hear more on what Emma had to say bbc.co.uk/programmes/m00…
We are excited to announce new updates for the Passenger Assistance app on both iOS and Android. This is only the beginning so keep an eye out for more app updates in the future! Head to the link in our bio, to update the app now (or to download the app if you haven’t already)💙
Passenger Assistance retweeted
Faultless! I have taken 6 train journeys in the last 10 days with @TfL, @GWRHelp, @CrossCountryUK & they have all gone without a hitch. Not one single one. Booked assistance via @PassAssistance & it worked EVERY SINGLE TIME! Thank you. #wheelchair #disability #access
Passenger Assistance retweeted
@PassAssistance, thank you so much for the faultless wonderful assistance I had on Friday at 3 different train stations to get us safely to Liverpool and back.
Passenger Assistance retweeted
Today is #GlobalAccessibilityAwarenessDay and the theme is digital access and inclusion! We like to think of accessibility as a love note. It says "we want you here too." What does accessibility mean to you? #GAAD
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Shout out to @AvantiWestCoast for making a complex journey especially with a wheelchair, one of the easiest and stress-free train journeys I've ever had! #Accessibility @PassAssistance
@PassAssistance thank you for the great service my 85 year old mother was travelling from rugby to Glasgow central she was met by at the gate and given a ride aboard his buggy to the taxi rank many thanks
@TPExpressTrains I’m travelling from Cleethorpes to Doncaster at 16:24 I’m hoping it’s all the usual marvellous staff helping this blind woman have a smooth journey. @PassAssistance already booked and confirmed.
@PassAssistance @jellywellys99 Hi there, I did, I am awaiting the customer to message me via dm. Thanks ^Alexis
@PassAssistance I called up Chiltern today ago resolved it. Thank you
And straight off the one train at Oxenholme and onto last train to Windermere. Thank you @PassAssistance for an unbelievably easy journey today. When it works it makes travelling a pleasure.
Huge shout out to @PassAssistance at London Waterloo for incredible assistance yet again :)
Hi everyone. Thank you so so much for my birthday messages. I had a really fun party with my family and friends @GAALucan ♿️ 🥳
As a disabled person it really grinds my gears when I’m told I’m inspirational for leaving the house. But today I want to hear it, because I persuaded a toddler to wear mittens & a hat.
@izzie_kathryn2 @PassAssistance It’s definitely makes travelling on trains easier but in the same on bad days and just try and avoid travelling if I can.
@NickySimpson98 @PassAssistance That’s useful to know on my bad days. I often have to avoid public transport due to my health issues.
@lucyllewy @PassAssistance Yeah, it makes getting the train so much less stressful. I know there’s still a lot of people in the UK though that don’t know about it.
@NickySimpson98 @PassAssistance I love this app, too!
One of the most useful apps that I use for travelling is the @PassAssistance app. It’s allows me to book assistance when I’m travelling by train.
@PassAssistance @leadaley72 Hi there, Adam here. I'm really sorry for the issues you have experienced. You can contact Grand Central for any refund/compensation enquiries here: grandcentralrail.com/help/contact-us
Devastated does not adequately express the feelings of loss. @AlansTweets supported my activism from the very beginning. He empowered me & so many other disabled people with wisdom & kindness. Our community owes him so much. Alan also supported my family. Goodbye my friend.
Shout out thanks to @PassAssistance. Despite us being on wrong trains in wrong seats (result of train delays) they were there for us at all 4 stations on journey, ready to help. Faultless. So grateful.
@PassAssistance It was my fault actually. I'm on the way back and you guys have been brilliant so far.
@PassAssistance Very impressed with the passenger assistance app. I have used it on numerous occasions and the assistance at stations has always been very well organised 😊
I think @LNER is my favourite journey. Great staff (shout out Euan on yesterday's 13.24 Lincoln departure), food, views & the best trains All assistance & seat reservations, arranged through @PassAssistance, worked great. Guard even kept wheelchair space empty "just in case"
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