Opsgenie @Opsgenie

Modern incident management solution for always-on services, powered by @Atlassian. atlassian.com/software/opsge… United States Joined February 2012

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Opsgenie @Opsgenie

4 years ago

@ryanhos Hi @ryanhos. We truly regret any trouble, and we appreciate you letting us know. The situation should be resolved. Send us a message on @AskAtlassian if it continues!

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Opsgenie @Opsgenie

4 years ago

@NickPCousins Hi @NickPCousins. We regret any trouble, and we appreciate you letting us know. The situation should be resolved. Send us a message on @AskAtlassian if it continues!

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Opsgenie @Opsgenie

4 years ago

@DevinStokes Hi @DevinStokes. We regret the trouble, and appreciate you letting us know. The situation should be resolved. Send us a message on @AskAtlassian if it continues!

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Opsgenie @Opsgenie

4 years ago

@apetechda Hi @apetechda. We appreciate you letting us know. The situation should be resolved, send us a message on @AskAtlassian if it continues!

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@_a__w_ Hi there! Thanks for your suggestion, I'll pass it along to the team. If the person going on vacation sets up alert forwarding you won't have this issue :) Here's information on how to do that: support.atlassian.com/opsgenie/docs/…

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Opsgenie @Opsgenie

5 years ago

@davidkarlsen Hi @davidkarlsen thanks for reaching out! Please open an issue with our support team so we can help you out with this support.atlassian.com/contact/ Have a great day 😀

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Opsgenie @Opsgenie

5 years ago

@foty_two 😂

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Opsgenie @Opsgenie

5 years ago

@mustafaakin @Atlassian Congratulations! 🥳

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Opsgenie @Opsgenie

5 years ago

@OnAirMarc @Jira @AskAtlassian Hi there! Can you please reach out to our support team for so they can troubleshoot this with you? support.atlassian.com/opsgenie/ Have a great day!

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Opsgenie @Opsgenie

5 years ago

@grobichaux Hi @grobichaux under the Free and Essentials Plans, custom notification rules are not available and you are only able to configure one rule per event (such as New Alert, Schedule Start, etc).

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Opsgenie @Opsgenie

5 years ago

@grobichaux Yes! You'll create a global notification rule for the start and end of the schedule. support.atlassian.com/opsgenie/docs/…

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Opsgenie @Opsgenie

5 years ago

@JordanALewis 2/2 The changes may not match this exact request, but it will make the configuration much easier!

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Opsgenie @Opsgenie

5 years ago

@JordanALewis 1/2 Hi @JordanALewis, Thanks for your patience while we confirmed this request with our product team. We're anticipating that future updates will add improvement to the configuration of on-call schedules with different timezones.

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Opsgenie @Opsgenie

5 years ago

@ayaladev Hi there, have you reached out to our Support team for assistance with this? support.atlassian.com/opsgenie/

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Opsgenie @Opsgenie

5 years ago

@ofcAnthony Hi there, are you using Jira Service Management? Can you please DM me some of the email addresses that this was sent to so we can look into it? TY

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Atlassian Jira @Jira

5 years ago

Use @Atlassian + @gitlab together to enable your #DevOps workflows with integrations for #Jira Software and @Opsgenie. Empower your teams to collaborate and deliver faster, safer software: ow.ly/C8Ah50Fb2Bv #OpenDevOps

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Opsgenie @Opsgenie

5 years ago

@huseyinbabal Hi there! Thanks for your question, that functionality is not available. If you'd like, you can file a feature request with our support team support.atlassian.com/opsgenie/ Have a great day! :)