OdinAnswers @OdinText
Link the voice of your customer to the business metrics that matter most. odinanswers.com USA Joined October 2010-
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Here's why we believe Trust is more important that CSAT for Customer Success Leaders odinanswers.com/trust-is-more-… #customerservice #customer success odinanswers.com/trust-is-more-…
Looking for a knowledge boost? Want to bump your customer success/service knowledge? Check this out - odinanswers.com/5-service-lead… odinanswers.com/5-service-lead…
Enjoying @gentsgazettede presenting at #IACRC. @OdinAnswers we believe Digital First #D2C Companies hold the key to the future! ;) #MRX
Your VOC Data should lead to Answers, not Word Clouds. Great interview with @jaminbrazil of @HappyMRxP about Answers. Podcasts links: odinanswers.com…/odinanswers-with-happy-market… #CX #NPS #MRX #NewMR #HappyMR
Congratulations @TomHCAnderson for your great work and for launching the new @OdinText => OdinAnswers! "Text Analytics Isn't Enough -- Moving From Text to Answers"...
Text Analytics is Not Enough (White Paper) odinanswers.com/mission Pleased to announce @OdinText is now OdinAnswers. (Thank you @Simonchadwick @KleinRuss for your great thoughts in the foreword) #IIEX #MRX #NewMR #XM #CX
@OdinText rebrands to @OdinAnswers sco.lt/7bAVXM
Haven’t had an audience like this when speaking about #CSAT/#NPS at an #MRX event in some time... ;) #SalesforceTour
We’re at NYC #SalesforceTour! If you’re here say hello :) #CX #XM #MRX
Top 3 reasons for brands to move toward D2C #1 Revenue #2 Data/Insights #3 Deepen Customer Relationships #MRX #CX #SalesforceTour
Amazon the 800lb #Retail Guerilla
We’re here at the NYC #SalesforceTour :) #CX #XM #MRX
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