MyOwn ISP @MyOwnISP

Welcome to Fun. Fast. Fibre. #MyOwnISP myownisp.co.za 291 Sprite Ave, Faerie Glen, Pretoria, South Africa Joined October 2017

Tweets

138
Followers

101
Following

681
Likes

24

MyOwn ISP @MyOwnISP

6 years ago

UPDATE: Dear MyOwn ISP Subscriber. All services have been restored. We apologise for the inconvenience it may have caused. - The MyOwn ISP Team -

2 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@sashensss Hi @sashensss All services have been restored.

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

Dear MyOwn ISP Subscriber. We are aware that your services are currently intermittent. The matter is being attended to. Updates to follow. - The MyOwn ISP Team -

3 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@Piston101 Hi @Piston101 All services have been restored.

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@ricardogomesda Hi @ricardogomesda All services are restored.

0 0 0 0 0

View Details

@ricardogomesda Hi @ricardogomesda We did send out communication concerning the current major outage. The matter is already being attended to. The Helpdesk's lines are also affected. We will update you as soon as we have an update.

1 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@sashensss Hi @sashensss All services are currently offline. The matter is being attended to by technicians. We will update you as soon as services are resolved. Take note that we are treating this as extremely serious. The Helpdesk's phone lines are also offline due to the outage.

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@Piston101 Hi @Piston101 Technicians are attending to the matter. We are working on resolving the services asap. The Helpdesk's phones are also affected.

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@psstation Good morning @psstation . The Helpdesk will be able to assist you. Please let me know if we can log a ticket for them to assist. If so, kindly DM us with your account details. Regards, Riaan

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

Good luck to Billy Cowley on his @GWR attempt today! 500g Marmite in a minute. We at MyOwn ISP are supporting you all the way. 💪💪 Watch the live stream of the event tonight on @bilnasty . Photo credit: Rekord

0 0 1 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@SbuTshigabe Hi @SbuTshigabe Glad you are already enjoying fibre internet! Shout if you need any further assistance.

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@SbuTshigabe Hi @SbuTshigabe . Fibresuburb Networks, the fibre network operator, scheduled a 12pm appointment with you for today.

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@SbuTshigabe Hi Sbusiso. I believe we said that we will follow up with you at 12:30 to confirm that the fibre team is at your home to install the fibre. We will still be making the call at 12:30 as promised.

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@SbuTshigabe I can assure you that you will have a great experience with us as an ISP. I will have the Helpdesk contact you at 12:30 today to confirm that the fibre is being installed. Have a great day further. - Riaan, Helpdesk Team Leader

0 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@SbuTshigabe Good morning @SbuTshigabe We are sorry that you have experienced poor service. It seems that the delay was with the fibre network operator. We have confirmed with the fibre network operator that they have made an appointment, on Monday, to install your fibre for today at 12pm.

1 0 0 0 0

View Details

MyOwn ISP @MyOwnISP

6 years ago

@Benzie79 Hi @Benzie79 Vumatel just advised that the services were restored. The cause of the outage was due to a fibre break. Please confirm that your services are online?