JacksonPerry @MrPerryJackson

@bookingcom @HashimRifai Why have you ignored my direct message?

@kuldeep_114 @bookingcom @jagograhakjago I have requested a proper escalation channel, your generic reply about GDPR is not relevant, you have shirked responsibility. Do not use this company ever.

@bookingcom @danielpunkass You have ignored my message to you in Direct Message. For the record.

@bookingcom @Iamneerajgaba You have ignored my message to you in Direct Message. For the record.

@bookingcom @DavidB49884 You have ignored my message to you in Direct Message. For the record.

@bookingcom Provide a genuine escalation route beyond frontline Flights support

@bookingcom We are asking for a senior escalation contact for an unresolved refund case where your own support says the refund was processed, while PayPal says no refund transaction or confirmation exists and the money has not arrived.

@bookingcom Please stop sending us in circles. All conversations, screenshots, dates and timestamps are now being forwarded to the relevant Swiss consumer/unfair business practice authorities, PostFinance, PayPal complaints, and any other legal/regulatory bodies involved in this matter.

@bookingcom Booking.com has acknowledged refund case remains unresolved, but is directing us back to the same support channel that has repeatedly failed to provide a refund trace, ARN, refund reference, or proof of payment. This is now being pursued through bank dispute process

@bookingcom Booking.com has acknowledged refund case remains unresolved, but is directing us back to the same support channel that has repeatedly failed to provide a refund trace, ARN, refund reference, or proof of payment. This is now being pursued through bank dispute process

@bookingcom Booking.com has acknowledged refund case remains unresolved, but is directing us back to the same support channel that has repeatedly failed to provide a refund trace, ARN, refund reference, or proof of payment. This is now being pursued through bank dispute process

@bookingcom Booking.com has acknowledged refund case remains unresolved, but is directing us back to the same support channel that has repeatedly failed to provide a refund trace, ARN, refund reference, or proof of payment. This is now being pursued through bank dispute process

@bookingcom Booking.com has acknowledged refund case remains unresolved, but is directing us back to the same support channel that has repeatedly failed to provide a refund trace, ARN, refund reference, or proof of payment. This is now being pursued through bank dispute process

@bookingcom not just the same frontline support loop.

@bookingcom @bookingcom the Flights team is channel that repeatedly failed to resolve this.& have stated the refund was processed, but zero refund or confirmation, support has refused to provide refund transaction record. provide a real escalation route for an unresolved flight refundcase

@bookingcom @KarenEllioyse1 This is now a serious unresolved refund issue. A cancelled flight refund worth several thousand CHF is still missing. Support repeatedly states it was refunded on 25 May, no refund is visible This needs urgent escalation beyond scripted frontline support.

@bookingcom @Allawi31783309 This is now a serious unresolved refund issue. A cancelled flight refund worth several thousand CHF is still missing. Support repeatedly states it was refunded on 25 May, no refund is visible This needs urgent escalation beyond scripted frontline support.

@bookingcom This is now a serious unresolved refund issue. A cancelled flight refund worth several thousand CHF is still missing. Support repeatedly states it was refunded on 25 May, no refund is visible This needs urgent escalation beyond scripted frontline support.

@bookingcom This is now a serious unresolved refund issue. A cancelled flight refund worth several thousand CHF is still missing. Support repeatedly states it was refunded on 25 May, no refund is visible This needs urgent escalation beyond scripted frontline support.