Motability Operations @MotabilityOps
We deliver the Motability Scheme which provides independence to 890,000 disabled people, and contributes £4.3 billion to the UK economy. mo.co.uk UK Joined June 2013-
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@paulmccloskey12 Hi Paul, I understand your concerns and we appreciate some customers will travel further than others but the excess mileage fee will apply as the higher the mileage the more expensive it is to run. You can keep up to date here : motability.co.uk/changes Best wishes, Courtnee
We know from our customers that mobility is about more than getting from A to B. It’s about getting to work. Getting to school. Making medical appointments. The Motability Scheme helps make that possible, supporting independence and keeping people connected to everyday life.
@raggytuk Hello Raggy, thanks for getting in touch. The new mileage allowance only applies to orders placed after 1 July, your current lease will stay on the terms you signed when you ordered your car. You can read more about the changes here: motability.co.uk/changes Take care, Courtnee
@etdg25t Hi Harold, We take misuse of the Scheme very seriously. When it is proven, appropriate action is taken, including vehicle removal where necessary. I don’t have the details that you have requested, however this isn’t information that we would look to share. Take care, Ellen
@DIYclassics74 Thank you for bringing this to our attention. We take reports of misuse seriously and this has been referred to our Special Investigations Unit. Thanks, James
@JENBROOK8 Thank you for bringing this to our attention. We take reports of misuse seriously and this has been referred to our Special Investigations Unit. Thanks, James
@ian4downton Thank you for bringing this to our attention. We take reports of misuse seriously and this has been referred to our Special Investigations Unit. Thanks, James
@etdg25t Thank you for bringing this to our attention. We take reports of misuse seriously and this has been referred to our Special Investigations Unit. Thanks, James
@AvrilTaylor8 Hi Avril, You can reach us by phone on 0300 456 4566, or you can also get in touch through the Live Chat service on our website: motability.co.uk. We are open 8:30am until 6pm, Monday to Friday and 9am until 1pm on Saturdays. Take care, Ellen
@AvrilTaylor8 Hello, I’m sorry to hear how you feel. So that I can help as much as possible, please could you send us a direct message on our Facebook page. Thanks, James
@Woolf0803 Hi there! Thanks for getting in touch. How is it I can help you today? Ricky
The right vehicle can open up everyday life. For Jonno and Shauna, a WAV through the Motability Scheme means work, school runs and family life. Built by UK-based converters, these vehicles help unlock freedom and independence 🎥
@benn_elisbenn Hi Elisabeth, Thanks for reaching out. I'm sorry to hear of your situation. Due to character limits on X, if you're able to send us a Direct Message on our Facebook page with your full details and query, we'll do our very best to help. facebook.com/motability/?lo… Thanks, Ricky
@SportingNest Hi there, Thanks for getting back in touch. Drive Smart has been paused for all vehicles. This doesn't mean we're removing it, but it does mean currently it is not required on leased vehicles at this moment in time. When we resume it, we'll let customers know. Thanks, Ricky
@MPhotoLanscape Hi Martin, I'm sorry to hear about the issues you're experiencing with your WAV. If you need any support, we're happy to help. Please send us a Direct Mesaage on Facebook, and we'll be in touch as soon as possible. Take care, Ellen
We know from our customers that mobility is about more than getting from A to B. It’s about getting to work. Getting to school. Making medical appointments. The Motability Scheme helps make that possible, supporting independence and keeping people connected to everyday life.
@realGlynDavies Thanks for reaching out today. Tyres can be changed when the tread is below 2.0mm on central 75% of tread. You can find this information on our website: motability.co.uk/get-support/if… If you need to discuss your concerns, you’re welcome to send us a DM on Facebook. Take care, Ellen
@Johnjohnso3379 Good morning, John, Thanks for bringing your concerns to our attention. If you’re happy to send us a direct message on Facebook, we’d be more than happy discuss this with you. Speak soon, Ellen
@Johnjohnso3379 Hi John, Thanks for letting us know, and bringing this to our attention. We’d certainly like to take a look into this. If you could please send us a direct message on Facebook, and we’ll get back to you as soon as possible. Speak soon, Ellen
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