Media Super @MediaSuper

The industry super fund for people in the print, media, entertainment and arts sectors. mediasuper.com.au Australia Joined February 2012

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Media Super @MediaSuper

a year ago

@james_parke001 Hi James, I’d like to apologise for your experience and address your concerns. Please give us a call on 1800 640 886 so we can identify your account and organise to support. If you prefer you can also submit a complaint directly here: mediasuper.com.au/complaints. Thanks.

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Media Super @MediaSuper

3 years ago

@mann_reelmann Hi Colette, you can pop us a message here: [email protected]

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Media Super @MediaSuper

4 years ago

Some services are unavailable as we make final preparations to merge with Cbus on 9 April. You can no longer log into your online account. Helpline services are limited to basic account enquiries. Full details, including when services resume at mediasuper.com.au/merger

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Media Super @MediaSuper

3 years ago

@mann_reelmann Hi Colette, could you please pop us a DM with your member number and preferred contact number? I'll arrange for the team to look into this for you. Many thanks, Ella.

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Media Super @MediaSuper

3 years ago

@waynecmurphy Hi Wayne, if you are still having trouble logging in, could you please pop us a DM with your member number so I can get the team to look into this. Many thanks, Ella.

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Media Super @MediaSuper

3 years ago

@anSMHreader So we can confirm your identity and protect your privacy, please send us a private message with your best contact phone number and member number so we can look into this for you. Cheers, A

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Media Super @MediaSuper

3 years ago

@exile2059 Hi, sorry to hear your login troubles. Please give our call centre a call on 1800 640 886 who'll walk you through the process. Cheers!

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Media Super @MediaSuper

3 years ago

@boobird18 Hi Barbara, sorry to hear your frustrations. Could you please pop us a DM with your member number, full name and email address so I can assist you? Cheers, Jo.

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Media Super @MediaSuper

4 years ago

@Hooch1981 Hi there, I'd like to get the team to look into this. Could you please pop us a DM with your full name, member number and email? Cheers, Jo.

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Media Super @MediaSuper

4 years ago

@tyroga Hi there, I understand your frustration. I'd like to get the team to look into this. Could you please DM us with your member number? Cheers, Jo.

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Media Super @MediaSuper

4 years ago

@tyroga Hi Ty, I’m sorry to hear your disappointment and concerns. We pride ourselves on providing excellent customer service and acknowledge your experience hasn’t met this standard. If there’s anything further we can help with, please send us a PM. Thanks, Jo.

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Media Super @MediaSuper

4 years ago

@AnthonyRePeter1 Hi Anthony, thanks for your feedback. Here are the details you're after: ABN: 75 493 363 262 Superannuation USI: 75493363262002 These are also available on the Media Super website: mediasuper.com.au

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Media Super @MediaSuper

4 years ago

@BrittMuch Hi Kathyrn, I'm sorry to hear that you still have not received your member pack. Could you please send me a DM with your current postal address so we can confirm the address matches what we have on file and get this out to you. Cheers, Jo.

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Media Super @MediaSuper

4 years ago

@rcwjourno Hi Rachel, we're sorry to hear this and apologise for causing you inconvenience. Can you please send us a DM with your member number and contact details so one of our team members can assist? Cheers, Jo.

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Media Super @MediaSuper

4 years ago

@jenny_sinclair Hi Jenny, I’m sorry to see you're disappointed in the level of service you've received. Please send me a private message with your member number, DOB and preferred contact number. Thanks in advance, Jo.

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Media Super @MediaSuper

4 years ago

@BrittMuch Hi Kathryn, could you please pop us a DM with your member number, contact number and a little more information, so we can assist you. Cheers, Jo.

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Media Super @MediaSuper

4 years ago

@alib1962 Hi Alison, could you please pop us a DM with your member number and contact number. I'll arrange for our team to get in touch with you. Cheers, Jo.

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Media Super @MediaSuper

4 years ago

Unfortunately, relationships don’t always go to plan. 😔 There’s a lot to consider, from family law to how assets will be divided – including your super. Separation can be a significant process, and it helps to be informed. Divorce or separation -> mediasuper.com.au/lifestages

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Media Super @MediaSuper

4 years ago

Sometimes we’re hit with unexpected challenges that can test us and our loved ones, so it’s important to have support wherever we can find it. That’s where your super comes in. Recovering from illness or injury -> mediasuper.com.au/lifestages