MagCloud @MagCloud
MagCloud helps you sell and print gorgeous magazines (and more!) on demand. Customer support is available M-F 9-5pm PST/PDT. magcloud.com San Francisco Joined July 2008-
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Following516
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@alexpalomeera Hi! We’re so sorry to hear this. Please message us your ticket number so we can pass it on to our customer support team.
@LuisaZenal @adityaplaymkr Hi Luisa! We’re sorry to hear you’ve been experiencing issues as well. If the problem still isn’t resolved, please DM us.
@Photographs_F_G Hi there! We’re sorry to hear you’ve been experiencing issues. If the problem still isn’t resolved, please DM us.
@GiantessProd Hi there! We're so sorry to hear that. Please check out this link to submit a request at magcloud.com/help/contact/c… and our team will be happy to help you get you a replacement copy.
@Jay_in_Houston Hi Jay, we're sorry to hear that and we understand your frustration. We don't offer phone support, but if you'd like to send us a message with your support request number, we'll forward it to our team to prioritize.
@Jay_in_Houston Hi there- Please check out this link to submit a request at magcloud.com/help/contact, and we will help you out.
@GreyWolfGraphix Hi there! Our Tabloid format is great for custom calendars- You can check them out here: magcloud.com/formats/variat…
@protestsongzero @FedExHelp We're very sorry to hear you're not happy with your recent order! We'll be happy to help but first, ask that you please contact our support team directly for further assistance here: magcloud.com/help/contact A member of our team will reply with assistance as quickly as possible.
@RayKampf92352 Hi there-- We're so sorry to hear that. I see that you've created an email request for the MagCloud Customer Support team. Someone from that team will follow up there as soon as possible.
@tangenghui We're happy to check on the status of your support request. Could you please DM us your ticket number and email address?
@tangenghui We're truly sorry to hear that it was cancelled by the printer. Please follow up with the support agent directly should you have any additional questions.
@tangenghui Hello there- We're sorry to hear that you don't have any update on your recent order. Our Support Team will be happy to check on this. Please contact them here: magcloud.com/help/contact/c…
@vossbrink Hi there, I'm sorry to learn that your order didn't print as expected. Please contact our Customer Support team through this link: magcloud.com/help/contact. Someone from that team will follow up as soon as possible to assist.
@QueenofCr8tvty Hello Carol- We're sorry to learn that your order arrived with this issue. We were able to locate your support request and can see that one of our agents is currently assisting you in making this right. Please follow up with them directly should you have any additional questions.
@MyFaithStrongg @dme31 Our support team will be happy to answer any questions, please reach out to them here: magcloud.com/help/contact
@MyFaithStrongg @dme31 Our magazines are sold directly on our website, not in stores.
@MyFaithStrongg @dme31 Hi Faith- That's right, using our services anyone can self-publish and sell their projects. Authors can sell digital or physical copies, and this will be detailed on the listing page. Please feel free to DM us with any other questions.
@MyFaithStrongg @dme31 Hi Faith- Appreciate you contacting our Support Team. We're happy to check on the status of your request, please DM us your email address or ticket number.
@MyFaithStrongg Hello there- Thank you for your interest in MagCloud. We are a self-publishing service. Feel free to contact our customer support team for more information here: magcloud.com/help/contact
@JOEWILLIAMS8252 Apologies for misunderstanding! We're going to DM you.
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