Victoria Wilson @MVictoriaWilson
Field service and fleet management analyst for @Getapp, a @Gartner_DM company. All views are my own. lab.getapp.com Austin, TX Joined March 2019-
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The last mile is a huge drain for businesses making deliveries. So what solutions are out there and who has implemented them? getapp.com/resources/solu…
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Victoria Wilson retweeted
Why having a customer-first approach is make or break for the future of #fieldservice by @MVictoriaWilson of @Gartner_inc. martechseries.com/mts-insights/g… @localz #CX #uberization
Did you know? According to a GetApp survey, 25% of field service businesses plan to implement AR. Check out our article for more insights: lab.getapp.com/survey-field-s…
@GDMBrian I'd also look into historical wages and job quality
@GDMBrian nytimes.com/2019/07/11/bus… This article discusses participation rate.
How's that for perspective?
For someone earning $50k per year, Google's GDPR fine is the equivalent of a $20 parking ticket. #dataprivacy #gdpr lab.getapp.com/gdpr-fines/
I wouldn't suggest the extent of the tuition increases are reasonable, but the gas tax IS prehistoric. #Transportation improvements cost $$
For someone earning $50k per year, Google's GDPR fine is the equivalent of a $20 parking ticket. #dataprivacy #gdpr lab.getapp.com/gdpr-fines/
#VR employee trainings can increase engagement and retention of information. An added bonus? These trainings provide safe conditions in which to learn and make mistakes lab.getapp.com/safe-vr-traini…
New tech may lead to the lower vehicle speeds that city initiatives have pushed for. As micromobility and autonomous vehicles (including delivery bots like Roxo) populate our roads, lower speeds and urban redesigns will come with them. Slower cities = safer cities.
Slow is smooth; smooth is fast. @asmall_word makes the case for pokiness. citylab.com/transportation…
@ThinkGAwards Yes, and by the right entity. ELD data ownership is still an issue
ELDs are not improving safety on the road, but they are providing trucking companies with data that point to real safety concerns and support the argument for more flexible hours of service
. @TCANews's Heller: ELD Data Already Transforming Trucking ow.ly/c6rJ30pgMWO @By_JackRoberts via @HDTrucking #USA
What's new in the field service world? This recap sums it up lab.getapp.com/fsm-news/ via @getapp
Victoria Wilson retweeted
The 3 main components of great #customerservice : Convenience, Efficiency, and Transparency. Field service internet of things (#IoT) can modernize your business and tackle each of these areas at once. Learn how! bit.ly/30zrCji
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