LRGSupport @LrgSupport

Official account for @LimitedRunGames customer support. support.limitedrungames.com North Carolina, USA Joined May 2017

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LRGSupport @LrgSupport

2 years ago

@91Alebonic That's perfectly fine! You can leave that blank. 🙂

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LRGSupport @LrgSupport

2 years ago

@ThunderTosca Hello! Please submit a ticket and we will take a look for you. 🙂 bit.ly/3zHU7z2

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📣When creating a ticket with Support, please be sure to select the form that best fits your issue. This will allow us to direct your ticket to the appropriate team, resulting in a quicker response time. 🩷

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LRGSupport @LrgSupport

2 years ago

@kampfkecks1992 Hello! This is the same as the platform's digital storefront.

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LRGSupport @LrgSupport

2 years ago

@ngeles29903027 Hello! We'll reflect any language updates on our product pages to match those that are listed on the games' digital storefront. Right now, no other languages are listed!

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LRGSupport @LrgSupport

2 years ago

@DarnellBebop Hi there! We're sorry about that. As long as you have everything in your order listed as "Now Shipping", you can guarantee just that!

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LRGSupport @LrgSupport

2 years ago

@jakeniehaus Let's go! We love to hear it. Save that link though, we're ready to help any time you need us!

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LRGSupport @LrgSupport

2 years ago

@DestructoDisk_ @JPSWITCHMANIA @SabotageQc @LimitedRunGames @seaofstarsgame Hi, there! Go ahead and send in a ticket to us and we'll be glad to look into this for you! 🙂 bit.ly/3zHU7z2

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LRGSupport @LrgSupport

2 years ago

@JoaquinRare Hi there! We're sorry about the mix-up, and you won't have to worry. We'll make sure that you get the correct version you ordered! 🙂

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LRGSupport @LrgSupport

2 years ago

@Huguit0mm @LimitedRunGames 😮 ❤️

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LRGSupport @LrgSupport

2 years ago

@baeksondo Hello! Your order hasn't hit the table, however, the Castlevania Advance Collection is actively shipping. There are many Castlevania fans, and when your order is ready, a notification will come your way!

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LRGSupport @LrgSupport

2 years ago

@1starwish @SackboyFX That's correct, a post shipping return would be a return for refund. If you don't mind, meet me in DM with your ticket number so I may review further.

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LRGSupport @LrgSupport

2 years ago

@Aymen_D Hello! Yep, all of the details will get sorted out through your ticket. Keep an eye out for a response from one of our representatives!

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LRGSupport @LrgSupport

2 years ago

@BipedalBrutal @LimitedRunGames Thanks for reaching out. Meet me in DM with your ticket number and email so I may get an agent assigned to you.

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LRGSupport @LrgSupport

2 years ago

@CosmicSquirrels @LimitedRunGames I have tested on my end and am able to redeem the code. If you would like, meet me in dm with your code.

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Limited Run Games @LimitedRunGames

2 years ago

Meet Felix & his bag of tricks! Pre-orders for our Felix the Cat title, which includes the original NES and Game Boy Felix the Cat games, are LIVE! Pre-order your copy here: bit.ly/4aTZ74Q

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LRGSupport @LrgSupport

3 years ago

@toadfrawg I'm sorry to hear about this. If you haven't already, please open a support ticket here: support.limitedrungames.com/hc/en-us/reque… and one of our agents can look into that for you.