Craig Senior @KnowDoImprove
Continuous improvement and quality evangelist. Kaizen! I question the status quo. KnowItDoItImproveIt.com Ottawa, ON Joined September 2010-
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Craig Senior retweeted
For Renee Nicole Good Killed by I.C.E. on January 7, 2026 by Amanda Gorman They say she is no more, That there her absence roars, Blood-blown like a rose. Iced wheels flinched & froze. Now, bare riot of candles, Dark fury of flowers, Pure howling of hymns. If for us she arose, Somewhere, in the pitched deep of our grief, Crouches our power, The howl where we begin, Straining upon the edge of the crooked crater Of the worst of what we’ve been. Change is only possible, & all the greater, When the labour & bitter anger of our neighbors Is moved by the love & better angels of our nature. What they call death & void, We know is breath & voice; In the end, gorgeously, Endures our enormity. You could believe departed to be the dawn When the blank night has so long stood. But our bright-fled angels will never be fully gone, When they forever are so fiercely Good.
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Craig Senior retweeted
What if you could transform quality from a compliance exercise to a strategic advantage? Listen to Cliff Norman & David M. Williams, 2 of the authors of Quality as an Organizational Strategy, share untold stories of Dr. Deming, years of insights & more! podcast.deming.org/quality-as-an-…
Craig Senior retweeted
"The #ImprovementScience #TipOfTheDay #32: Let's start 2019 w/ Deming's 14 pts."6. Institute training on the job." - Create cultures where ALL Staffulty get training to DO their jobs efficiently (Specific skills not pedagogical and passion stuff). #Equity #ContinuousImprovement
Craig Senior retweeted
Deming: "Put a good person in a bad system and the bad system wins, no contest."
(Paraphrased) "Standardization does not mean we all wear the same color and weave of cloth, eat standard sandwiches, live in standard rooms with standard furniture. Homes of infinite variety are built with a few types of bricks, standard lumber, standard pipes” Deming
Craig Senior retweeted
Have you visited our website to view our Deming quotations collection? Find it at ow.ly/AjDm30kokXY Perhaps you'd like to add a quotation from Dr. Deming to a business presentation or school report? Contact us for permission by clicking this link, ow.ly/rboH30kokFz
Craig Senior retweeted
"It is not enough to do your best; you must know what to do, and THEN do your best." W. Edwards Deming
Craig Senior retweeted
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.” ― W. Edwards Deming #Process #APRS #Processreview #NotStoppingAt299 #AnArSolutions anarsolutions.com/?utm-source=Tw…
Craig Senior retweeted
"A man is but the product of his thoughts. What he thinks, he becomes" - Mahatma Gandhi
Craig Senior retweeted
New product development and #change : 40% resources spent on intervention or corrective action icmhq.com/wp-content/upl… #innovation @cmii2ipe
In managing your information, are you measuring and responding to the cost of writing inefficiently? Example: the different between "in ord…
When something goes wrong (different from plan), do you stop and study, or do you fix it and keep going because you don't have time? If you…
Essential new book to transform the leadership style of your organization so that people want to be there and want t…lnkd.in/dgJYT2T
Craig Senior retweeted
View CMPIC's full list of upcoming CM courses, certifications, & events on our Public Course Schedule page cmpic.com/configuration-…
Craig Senior retweeted
"I like coming to these events because these are the only people I can talk to & ask what I could be doing better." CMPIC.com/configuration-…
Craig Senior retweeted
"#Lean is not a day trip. It’s a journey... lots of [hospital] success stories... but it didn’t happen overnight" insidebrockville.com/living-story/4…
Craig Senior retweeted
Ideas are useless unless used. -T. Levitt
Useful outline for software use cases with a corresponding template in Word lnkd.in/d54kHg9
Today, improve/fix one thing that is not your responsibility, to improve your workplace
Find at least one thing to improve today
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