Dear Twitter, I know I have been quite inactive on here. Been quite busy with life. The last thing I want to do is make this public, but I have no other choice. I bought 1 MILLION worth of funding from @Bespoke_Funding. During the whole MT5 situation I decided that I wanted a refund for the accounts as I couldn’t trade them with the copytrader, all of my 10 x 100K accounts where in profit 3.9K. I reached out to their customer service and they assured me that it would not be a problem. Following this they agreed to give me a refund, they then go ahead and breach all of my 10 x 100K accounts (which is not bad because I’m under the impression I’m getting my refund). It’s been almost two months, I’ve had over 60 EMAILS, with their customer service and I hear the same thing over and over, “we will reach out to you in due time” , “we’ve left this with the finance department”. I mentioned this in the discord, and I got removed and banned from the server. I am not under the impression that the CEO is a bad person, I enjoyed trading with them. I believe they are good. But this needs to be fixed. I am owed $3860.73. Please retweet this so I can get some help.. @TraderBach @PropFirmMatch @propfirmbrigade @KalerBFP
@RamosTwiit @Bespoke_Funding Hi mate, firstly, apologies for the poor support you’ve received. Please email [email protected] with your bank wire details so we can get this corrected early next week. We have to refund via transfer as we don’t have access to the old processor dash. Cheers
@RamosTwiit @Bespoke_Funding Also your wording here makes it look like you made profit in funded stage. It was challenge phases only. Hence why the refunds are being issued. People throwing ‘scam’ out there as normal, but it’s wording that makes them think that too.
@KalerBFP @RamosTwiit @Bespoke_Funding Lol you kinda have problems with support. I once asked a question and they just disappeared mid conversation and never replied 🤡
🤣🤣🤣🤣 in the process to get funded ? Common man !!! So, you complained about numbers in a screenshot which don’t even belong to you ? I can’t imagine what a drama you will make for 10k in a funded account then … Jesus , understandable you got banned from their disccord 🤣 good luck with that
@KalerBFP @RamosTwiit @Bespoke_Funding My funded account is also not tradeable for almost 2 weeks now after getting my payout. Emailing support and receiving a similar response as this trader has mentioned. "You will be reached out soon." Can you get this sorted out please?