the address in this listing is wrong, key hidden blocks away as host is hiding that it is rented. after you book host emails you corrected info. if you don't get the email (i didn't), you can't find it, or get in. @Airbnb @AirbnbHelp knows. doing nothing. airbnb.com/rooms/61273902…
@kouralilly @Airbnb @AirbnbHelp I assume @Airbnb is same as @vrbo "As a marketplace, we do not own or manage, nor are we a party to the agreements between hosts and guests." aka - You're on your own if you have a problem! Lots of scammer hosts out there! Vacation Ruined By Obfuscation! #VRBOVictims
@JudyFree13021 @Airbnb @AirbnbHelp @vrbo there is a lot of air cover they give themselves for sure! but bluntly lying about the address / hiding the address / preventing people from getting in without off-side emails is actually a policy violation from everything i have read. @AirbnbHelp should just fix it. #fail
@kouralilly @Airbnb @AirbnbHelp @vrbo My rental had professionally proven mold infestation and hurricane damage proven with photos and witnesses on Sanibel Island @vrbo said policy is no refunds!
@kouralilly @Airbnb @AirbnbHelp @vrbo If you paid with credit card, dispute charge and if rejected there are 2 federal agencies that oversee financial institutions that will help if you can prove your case
@kouralilly @Airbnb @AirbnbHelp @vrbo Please lmk how it works for you - don't give up!
@kouralilly @Airbnb @AirbnbHelp @vrbo I worked on it from October 2 until April 3 - learned a lot and will help you in any way I can! 👍