Jagex Support @JagexSupport
Support, advice, and news for @RuneScape and @OldSchoolRS. Please use #RuneScape or #OSRS when reaching out. jgx.game/Support Here from 09:00-21:00 UK time Joined January 2014-
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🚨 Planned maintenance is taking place today 09:00 UTC for approximately 4 hours. Check out the maintenance section of our Support Centre for more information - jgx.game/News
Here's your 24 hour reminder. All game worlds for both RS & OSRS will be unavailable from 09:00 UTC April 23rd, to carry out essential maintenance. This will take approximately 4 hours. Check out more information here: jgx.game/News
📢 Planned maintenance is due to go ahead 23rd April 09:00 UTC, on all game servers for RuneScape and Old School. The servers will be unavailable for approximately 4 hours. More news can be found here: jgx.game/News
📣 Game worlds are back online! 🛠️ We have deployed the necessary fixes and you're free to get back to your egg hunt! Thanks for your patience. 🐰 Happy 'Scaping!
📣 Game worlds are back online! 🛠️ We have deployed the necessary fixes and you're free to get back to your egg hunt! Thanks for your patience. 🐰 Happy 'Scaping!
Maintenance has been completed and all game worlds should be back online. Happy 'Scaping!
🚨 Planned maintenance is taking place today 09:00 UTC for approximately 3 hours. Check out the maintenance section of our Support Centre for more information - jgx.game/News 🚨
Here's your 24 hour reminder. All game worlds for both RS & OSRS will be unavailable from 09:00 UTC March 26th, to carry out essential maintenance. This will take approximately 3 hours. Check out more information here: jgx.game/News
📢 Planned maintenance is due to go ahead 26th March 09:00 UTC, on all game servers for RuneScape and Old School. The servers will be unavailable for approximately 3 hours. More news can be found here: jgx.game/News
🙌 We're happy to announce our maintenance has been completed. 📷 Game worlds should start appearing online. Happy 'scaping.
🙌 We're happy to announce our maintenance has been completed. 📷 Game worlds should start appearing online. Happy 'scaping.
📢 Planned maintenance is taking place today 09:00 GMT for approximately 2 hours. Check out the maintenance section of our Support Centre for more information - jgx.game/News
Here's your 24 hour reminder. All worlds for both RS & OSRS will be unavailable from 09:00 GMT Tuesday 12th, to carry out essential maintenance. This will take approximately 2 hours.
📢 The Game Status Page has been updated with information relating to scheduled downtime! 🌍 All game worlds will be unavailable from 09:00 GMT on Tuesday 12th as we carry out essential maintenance. This will take approximately 2 hours. 🔗 osrs.game/Game-Status
📢Name change credits have now been refunded to players who were affected by yesterday's incorrect name issue. While some systems remained unavailable last night, these have been restored now.
📢 The team is hard at work investigating the issues with player display names. To resolve the issue, we'll be reverting all display names back to their previous state (from 9:30AM GMT today). Apologies for any inconvenience caused.
📢PSA: We're taking game worlds offline urgently as we're investigating an issue with player display names. Apologies for any inconvenience caused, a 15-min timer has been sent out. We've also turned off the ability to change your display name both in-game and via the website.
🙌 We're happy to announce our maintenance has been completed. 🌍 Game worlds should start appearing online. Happy 'scaping.
🙌 We're happy to announce our maintenance has been completed. 🌍 Game worlds should start appearing online. Happy 'scaping.
📢Planned maintenance is taking place today 09:00 GMT for up to 3 hours. Check out the maintenance section of our Support Centre for more information - jgx.game/News
Here's your 24 hour reminder. All worlds for both RS & OSRS will be unavailable from 09:00 GMT Tuesday 27th, to carry out essential maintenance. This will take approximately 3 hours.
📢 The Game Status Page has been updated with information relating to scheduled downtime! 🌍 All game worlds will be unavailable from 9:00 GMT on Tues 27th as we carry out essential maintenance. This will take approximately 3 hours. 🔗 osrs.game/Game-Status
Planned maintenance as of 30th January 09:00 UTC on all game servers for RuneScape and Old School. The servers will be unavailable for up to 3 hours.
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😡 In typical British fashion, we're here to complain about the weather! 🗓️ Today's PvP roundtable has been moved to next week - Monday 25th July at 5pm! 🌞 With most of our guests struggling in the heat we want to make sure the only hot topics being discussed are PvP related!
In just five days, you'll be able to begin carving out your own piece of galactic fame and wealth, but if you can't wait, our Swag and Splendor Packs will get you into the action early and have you looking damn good doing it! playspacepunks.com/early-access
When we were told one of Eris' new concept looks was on fire, we didn't expect that to be so literal!
The game worlds are back online. Happy 'Scaping!
We're pleased to report the game will be back online shortly! You'll once again, be able to enjoy all the new features that came with today's update. Thank you for your patience. 🔗 osrs.game/Grand-Exchange…
@JagexSupport @OldSchoolRS Good to know that it wasn't just me 😅
@nothinspexialsg @JagexSupport Hi there. RS3 and OSRS are separate games with separate game saves. RS3 is the original game, continuously developed over the last 20 years. OSRS was launched in 2013, but based on the game as it was in 2007. Everyone started from scratch on OSRS.
@JagexSupport Count check will hand me a clue scroll. He does this for each new day. For a chance at a double roll... ...of treasure caskets found on the way.
It is Customer Support Week. I cannot wait to get my free clue. Secretly I am a Treasure Trails Freak. And I hope that you are too! 💰
@JagexSupport Hey guys @JagexKieren @JagexAsh @JagexSupport you guys are the best, Accounts deironed couldn’t be happier to pvm. Love you guys
@JagexHelpStevie @JagexSupport thanks for the heads up - world class support :)
@JagexSupport I HAVE MY ACCOUNT BACK THANK YOU GUYS FOR EVERYTHING!!!!!!!!!!! OMG I'M SO HAPPY TO HAVE IT BACK!!! THANK YOU SO MUCH!!! <3
We'll be conducting essential maintenance to the servers at around 12pm BST tomorrow. You will be able to login but please refrain from high-risk activities (ex. GE transaction, etc). Apologies for any inconvenience caused.
PSA: We'll be conducting essential maintenance to the servers at around 12pm BST tomorrow, during which time you'll be unable to log into game. Apologies for any inconvenience caused.
@ElChapoDMM @JagexAyiza @DitterBitter @ThanksRS I just want to say thank you to Jagex for listening to the community and creating an interesting tournament for us to watch. Insanely stoked! Each season/tournament is a learning experience for all of us, and I wish people gave you a bit of a break @JagexSupport
Just got level 99 scrolling 🎉 x.com/jagexsupport/s…
We love supporting our players and wanted to share insights into our 2017 - check it out here: support.runescape.com/hc/en-gb/artic…
Check out the #RSCSWeek competition! x.com/jagexsupport/s…
Head over to the forums now for a chance to win some awesome prizes in a CS Week competition! bit.ly/2cMkvj1 #RSCSWeek
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