Anyone else having major issues with @eonenergyuk ? They put us on the wrong tariff (signed up for dual tariff and they put us on a single tariff) they’ve been ‘investigating’ for months, but we are being charged over £300 a month for energy and they are demanding full payment!
@thameswater Please can you tell me what the standard response time is on WhatsApp? I’ve now been waiting 28hours and just keep getting messages saying ive been transferred to another team member and to respond within 6 hours but no one is actually responding to my messages!
@SF_England Please can someone help! I applied in May and still haven’t had my funding sorted and my course starts tomorrow! It’s absolutely appalling. When I manage to get through on the phone I’m either given wrong information or they don’t have a clue! All emails are ignored as well!
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