Official support handle of @BiltRewards. Chat with us here or through the Bilt app or website via online chat, SMS, or iMessage.biltrewards.comJoined June 2025
@IrishSpiceBoy Hey there! We'd like to help get this resolved. Could you please send us a DM and include the email address associated with your Bilt account? Thanks!
@ashesvalerate Hey there! We'd be happy to look into this. Could you please send us a DM and include the email address associated with your Bilt account? Thanks!
@Whomp_Whomp76 Hey there! We're sorry to hear about your experience, and we'd like to take a look into this. Could you please send us a DM and include the email address associated with your Bilt account? Thanks!
@callme_sirJ Hey there! We'd like to look into this for you. Could you please send us a DM and include the email address associated with your Bilt account? Thanks!
@MichaelCovelli Hey there! The Madonna vinyls are being shipped, and we will email you the tracking information as soon as they're sent. We appreciate your patience here, and we apologize for any inconvenience. If you have any questions, please feel free to DM us!
@JauneCali Hey there, we sincerely apologize for the delay. We know this is something our members are waiting on. The Blacklane credit is taking a little longer than expected to sort out, but please know that our team is actively working on getting this available as soon as possible!
@smi29939566 Hey!
Great question! This is a pre-order that is expected to ship around July 3rd, you will receive an email with tracking information once it’s been sent out.
Let us know if there is anything else we can do for you. We're happy to help!
@Rosebays Hey there! We'd like to help get this resolved. Could you please send us a DM and include the email address associated with your Bilt account? Thanks!
@SirWill59071193 Hey there! We're sorry to hear about your experience, and we'd like to take a look into this. Could you please send us a DM and include the email address associated with your Bilt account? Thanks!
@Opheliaailehp0 Hey there, we're sorry you've been having trouble getting in contact with us, and we want to look into the issue you're experiencing. Could you please send us a DM providing the email address associated with your Bilt account?
A small number of members on Android had trouble accessing the Bilt app. The issue is resolved! You should now be able to log in without problems. We appreciate your patience while we fixed this!
@paruldamahe24 Hey! Your points for housing payments are determined by your bonus rewards selection. To learn the difference between Flexible Bilt Cash and Housing Only, visit this link! support.biltrewards.com/hc/en-us/artic…
@paruldamahe24 Hey there! We'd be happy to provide clarification on this. Could you please send us a DM and include the email address associated with your Bilt account? Thanks!