Gulf Masterclasses @GulfMasterclass
High quality training masterclasses on subjects, topics and business issues of relevance to UAE and the Gulf region gulfmasterclasses.com Dubai Joined December 2011-
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@GingerAndScotch I don't know but have you tried the shop at the end of the Walk at JBR?
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@GulfMasterclass Norman Murray is going to speak/train about 'Achieving Customer Service Excellence'. For further info call +971 4 447 0452
@sultandarmaki Good morning!
Customer service is not just about 'good experience'. It is all about offering great experience that exceeds their expectations
Gulf Masterclasses retweeted
Thursday mornings are fun, everyone's happy. Good morning!
"It is the province of knowledge to speak, and it is the privilege of wisdom to listen." Oliver Wendell Holmes
"Laughter is good for thinking because when people laugh, it is easier for them to admit new ideas to their minds." Dalai Lama
@iain_murphy We have a 2 day training in September on Customer Service Excellence led by Norman Murray. For further details: +971 4 447 0452
Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. Ross Perot
Good service is good business. Siebel Ad
The customer experience is the next competitive battleground. Jerry Gregoire, CIO, Dell Computers
One of the deep secrets of life is that all that is really worth doing is what we do for others. Lewis Carol
Your most unhappy customers are your greatest source of learning. Bill Gates
Make a customer, not a sale. Katherine Barchetti
In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. Doug Warner
Kind words can be short and easy to speak, but their echos are truly endless. Mother Teresa
The most common punctuation mark in English? A comma
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