Come on @Matalan surely you are better than this, been refused a refund for being 1 day out of returns policy when I explained I’ve been seriously unwell with food poisoning with hospital letters to prove it. So disappointing
@Matalan my wife bought 2 dresses 3 weeks ago but they don’t don’t fit. She has taken them back today and as they are now in the sale your staff only gave her half the money back???? They’ve said it’s company policy.
@EvieRead12 Hello Evie, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you
Hello Evie, we are deeply sorry for making you feel that way, it was never our intention but we would like to closely look at the issue raised. Please follow back and DM your order number and phone number we connect you with an agent who can assist. Thank you
@Matalan No it isn’t. That postcode is not in the royal
Mail system so I cannot purchase the postage, unless I want to send it to a school! The postcode in the Royal Mail system, by which our UK postal system works on is BD12 7BZ. How do I purchase postage label if postcode unrecognised ?
@Matalan I tried to arrange a return online, but it says the item is non-returnable. I also used the chat tool but wasn’t able to connect. I know the item couldn’t be returned in-store, but I wasn’t aware that it was completely non-returnable. How I can proceed with a return?
@Matalan bought the Vicky pattison dress for a wedding, loved it…..washed it according to the label instructions and almost every polka dot has run! Gutted
606 Followers 2K FollowingCurrently raising money in memory of Dad & Sister Helen …. #pnefc 50 years Season Ticket Holder. Supporter of @CR_UK & hoping to lose 10st with @slimmingworld
141 Followers 1K FollowingWorked at kendal colllege..:) was a childminder with my friend :)...have an amazing family, Life is too short..Can only do my best and take the knocks an mov on
563 Followers 2K Followingsupporting local businesses in bath & bradford on avon. holidays in Devon while working non stop for Dorset & Wiltshire Fire and Rescue in the Fleet Team.
4K Followers 4K FollowingDedicated follower of BREXIT,Birmingham boy, living the dream in beautiful Cornwall keep hating me ,I’ll keep loving you ,cos God is my judge..
134 Followers 397 FollowingMother of 2, observsationalist, verbal expressionalist, alabaster skinned, coffee lover, bookworm with a penchant for bum chins! 🌺FM World Business Partner🌺