Still using a one-size-fits-all approach for self-serve onboarding 🤐 ? Your customers deserve more than that.
See an EverAfter demo >> hubs.li/Q01JD2-Z0
Great to see Yair Bortinger of @ControlUp - and the winner of Best Use of Technology in #customersuccess at the 2022 EMEA @ExcellenceInCS Awards - share his story at The Customer Conference Israel! Truly innovative approach to digital CS
Still using a one-size-fits-all approach for self-serve onboarding 🤐 ? Your customers deserve more than that.
Book a demo of EverAfter >> everafter.ai/demo
Have you adopted a churn-buster mindset?
Here is what Chilik Hochberg, VP of Customer Success at @rookoutlabs says about why this mindset is essential in 2023.
Link to post>>everafter.ai/blog/the-churn…
When you blindly trust your product team's hype about a new feature, knowing it's missing crucial functionality… 🤣
CSMs 2023 resolution: Go with your gut and avoid the fate of the Titanic (AKA Churn)
#customersuccess
Feeling overwhelmed with emails after your holiday vacay ⛱ ?
EverAfter and its wonderful friend @ChatGPTUser has got your back with quick customer email openers.
⭐️ We've got some from corporate clients & others for startups ⭐️
Check them out in the first comment>>>
Hiring freezes becoming more and more common, CS teams need to be structured in a way that optimizes capacity without increasing headcount.
#CustomerSuccess
Here's a glimpse from our last webinar on"𝐓𝐡𝐞 𝐫𝐢𝐬𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐅𝐮𝐥𝐥-𝐒𝐭𝐚𝐜𝐤 𝐂𝐒𝐌"🎤.
With the tech slowdown in full swing, hear @KFaltorusso 's advice on how customer success teams should address the topic with their customers🎯.
#customerexperience
Making the best first 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐢𝐦𝐩𝐫𝐞𝐬𝐬𝐢𝐨𝐧 is more important than ever 👀.
🌟Give customers a professional onboarding experience.
🌟Go beyond spreadsheets.
🌟Share your plan anywhere you’d like.
There's more about that in the first comment 👇
#customersuccess
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