DialogTech Status @DialogStatus
The leading AI-driven conversational intelligence solution. We connect the conversation to the customer journey. #AI #callanalytics #conversationintelligence dialogtech.com Chicago, IL Joined May 2010-
Tweets1K
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Followers218
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Following79
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Likes2
Resolved: This incident has been resolved. stspg.io/wb2pmjgtg5m4?u…
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Monitoring: A fix has been implemented and dashboards are now displaying data. stspg.io/wb2pmjgtg5m4?u…
Investigating: We are investigating an issue with the homepage dashboard not accurately displaying call information. All other reporting in the DialogTech UI is operating as expected. stspg.io/wb2pmjgtg5m4?u…
Resolved: This incident has been resolved. stspg.io/vc66snf33ndk?u…
Monitoring: At this time a fix has been implemented and the issue has been mitigated. We will continue to monitor the results. stspg.io/vc66snf33ndk?u…
Investigating: We are currently investigating issues with the Google Ads integration for DialogTech Customers. Call Extensions, SourceTrak Google Ads attribution, and offline conversions are impacted. Updates will be provided as they … stspg.io/vc66snf33ndk?u…
Completed: The scheduled maintenance has been completed. stspg.io/yz35219cmp74?u…
In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/yz35219cmp74?u…
Scheduled (Jan 18, 2023, 23:00 CST): DialogTech will be performing network maintenance to enhance platform performance between the hours of 11 PM - 1 AM CT on Wednesday, January 18th. There is no expected impact to any service compone… stspg.io/yz35219cmp74?u…
Scheduled (Jan 11, 2023, 23:00 CST): We will be undergoing scheduled maintenance during this time. stspg.io/9bq2d9pcpmx8?u…
Scheduled (Jan 11, 2023, 23:00 CST): DialogTech will be performing network maintenance to enhance platform performance between the hours of 11 PM - 1 AM CT on Wednesday, January 11th. There is no expected impact to any service compone… stspg.io/9bq2d9pcpmx8?u…
Completed: The scheduled maintenance has been completed. stspg.io/kb2yjhrx9knq?u…
In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. stspg.io/kb2yjhrx9knq?u…
Scheduled (Dec 15, 2022, 23:00 CST): DialogTech will be performing network maintenance to enhance platform performance between the hours of 11 PM - 2 AM CT on Thursday, December 15th. There is no expected impact to any service compone… stspg.io/kb2yjhrx9knq?u…
We published a postmortem on our September 1st incident: stspg.io/mbfcczjqhfxf
Resolved: This incident is now resolved. A Root Cause Analysis (RCA) will be added to the post-mortem section later this week. We know that calls are mission-critical to your business, and appreciate your partnership as we worked to r… stspg.io/mbfcczjqhfxf?u…
Investigating: We are investigating a system outage involving the User Portal being unavailable, and other application issues including call processing. stspg.io/mbfcczjqhfxf?u…
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