Customer Response @CustomerRe96

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team

Le Toxico. @xcluzzzive

5 months ago

Shoutout to @UberEats who managed to not just fault me for something on their end but also rob me of a good amount of money and a membership all in one delivery. Way to go!

10 1 4 146 0

Shoutout to @UberEats who managed to not just fault me for something on their end but also rob me of a good amount of money and a membership all in one delivery. Way to go!

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team

Tiffany M. Forte @TMForte

5 months ago

.@UberEats An item was missing from my last order and support won't refund me for the missing item. I shouldn't have to pay for an item I didn't receive. I will no longer order @UberEats.

9 1 3 55 0

.@UberEats An item was missing from my last order and support won't refund me for the missing item. I shouldn't have to pay for an item I didn't receive. I will no longer order @UberEats.

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team

Nate sidlik @Sidlikk

5 months ago

@UberEats my $35 order of McDonald's was never delivered. The delivery driver marked it as delivered, but never came when I called him four times. Now the app is telling me they can't verify my food wasn't delivered. I need this problem resolved. You guys basically robbed me.

2 1 2 22 0

@UberEats my $35 order of McDonald's was never delivered. The delivery driver marked it as delivered, but never came when I called him four times. Now the app is telling me they can't verify my food wasn't delivered. I need this problem resolved. You guys basically robbed me.

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team

Nate sidlik @Sidlikk

5 months ago

@UberEats you guys never dropped off my $35 order and now the app is telling me they can't verify it wasn't delivered. You guys robbed me out of 35+ dollars and I would like a refund plus a credit. It's pathetic that I even have to go through Twitter like this to get in touch you

10 1 3 33 0

@UberEats you guys never dropped off my $35 order and now the app is telling me they can't verify it wasn't delivered. You guys robbed me out of 35+ dollars and I would like a refund plus a credit. It's pathetic that I even have to go through Twitter like this to get in touch you

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team

Sevora @Sevora8

5 months ago

@UberEats Why isn’t it possible to reach you anywhere? I’ve had a complaint since December because your driver in NL ate my food! Your AI chat says the issue was resolved, but I haven’t received any response at all & I still haven’t received a refund. What kind of service is this

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Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team

amabel @amabellend

5 months ago

@UberEats your service is ridiculous. I have been waiting over an hour for my order and i don’t even have a driver. not even an option to cancel and get my money back? ridiculous, you should be ashamed.

4 1 4 75 0

@UberEats your service is ridiculous. I have been waiting over an hour for my order and i don’t even have a driver. not even an option to cancel and get my money back? ridiculous, you should be ashamed.

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team.

Simo @simolazizi

5 months ago

@UberEats I want my money back

10 1 4 60 0

@UberEats I want my money back

Hello there, thank you for getting in touch. As we are willing to assist you, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team.

Hi, my name is Dominador. Thanks for reaching out and I am sorry for the late response. My apologies for any unfortunate inconvenience. Allow me to check this for you. Kindly send us a DM with your name, complete delivery address, tracking number, phone number and email address.

George Cuevas @GoblinX92

5 months ago

@UberEats is so dog shit. Theyll expect a delivery to pay out $15 but ONLY PAY YOU $2 for the trip… you expect the customer to pay the other $13 on tips? You mother fuckers are smoking crack

6 1 5 40 2

@UberEats is so dog shit. Theyll expect a delivery to pay out $15 but ONLY PAY YOU $2 for the trip… you expect the customer to pay the other $13 on tips? You mother fuckers are smoking crack

We're truly sorry for the inconvenience you've experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number, Email address and Tracking number via DM so we can look into your claim and assist you as quickly as possible."

We're truly sorry for the inconvenience you've experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number, Email address and Tracking number via DM so we can look into your claim and assist you as quickly as possible."

RashySairS @Rashy_SairS

6 months ago

@UberEats how stupid is your live chat. My order took more than hr and half and eta kept changing. Two agents Gaurav and Nikhil literally pasted same automated response and ended chat when i needed help. I mean if the service is so stupid why offer.

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We're truly sorry for the inconvenience you've experienced. We understand how frustrating this must be. Kindly Follow back send us your contact number, Email address and Tracking number via DM so we can look into your claim and assist you as quickly as possible."

CCR @NationalistCC

6 months ago

@UberEats Yeah how about you warn on your fucking app that there's a storm so my pregnant wife isn't waiting 2 hours for a fucking sandwich. Absolutely ridiculous.

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