Client Compass & Resolution Unit @CompassUnitD_

@TweetingTej @Ask_DP @Dorothy_Perkins @Debenhams I ended up complaining to my bank about not getting a refund and completed a chargeback form and the bank reimbursed me .. I then sold the clothing on vinted as it didn’t fit. Will never use Debenhams again. Awful servjce

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Client Compass & Resolution Unit @CompassUnitD_

4 months ago

@JoanneB78982257 Hi, Kindly follow us and send a DM so we can prioritize your case and assist you promptly as soon as possible. 💬 @JoanneB78982257

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Client Compass & Resolution Unit @CompassUnitD_

4 months ago

@ktfrayls Hi, Kindly follow us and send a DM so we can prioritize your case and assist you promptly as soon as possible. 💬

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Kate Frayling @ktfrayls

4 months ago

@Debenhams such bad customer service. Sent my proof of postage twice and still no refund. Never buying again.What an upsetting experience- bank now involved - fraud

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Client Compass & Resolution Unit @CompassUnitD_

4 months ago

@ktfrayls Hi, Kindly follow us and send a DM so we can prioritize your case and assist you promptly as soon as possible. 💬 @ktfrayls

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Coco pops @amiez2gud

4 months ago

@Debenhams I ordered for an item , parcel number 15505351847988 I did a next day delivery for that item because I’m leaving the UK tomorrow and I need the item. Please what do I do now ???

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Client Compass & Resolution Unit @CompassUnitD_

4 months ago

@amiez2gud Hi, Kindly follow us and send a DM so we can prioritize your case and assist you promptly as soon as possible. 💬 @amiez2gud

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Claire Still @StillClair23190

4 months ago

@Debenhams is there a reason I am unable to private message? Says that I am unverified? I have been waiting months for a refund??

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Client Compass & Resolution Unit @CompassUnitD_

4 months ago

@StillClair23190 @StillClair23190 Thank you for reaching out. Can you please follow and DM us so we can respond and assist. Regards, Milton

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Client Compass & Resolution Unit @CompassUnitD_

4 months ago

@DJ__Ari3s We have already replied to your DM kindly take a look and follow back for quick assistance and updates. Thank you @DJ__Ari3s

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Client Compass & Resolution Unit @CompassUnitD_

4 months ago

@DJ__Ari3s Thank you for reaching out. Can you please follow and DM us so we can respond and assist. Regards, Milton

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Ari3s @DJ__Ari3s

4 months ago

Ah are the .@Debenhams @warehouse packing staff uneducated or something anaa? 2nd time I’ve had to order my coat and the wrong size was sent. I ordered size 8 two times and they’re sending me size 10 again!! Why?? Why say you have size 8 available and you don’t!! RUBBISH!!