Prestige Risks & Prestige Tactical @ColdwellNeil

prestigetactical.co.uk United Kingdom Joined April 2020

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41
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Prestige Risks & Prestige Tactical @ColdwellNeil

a year ago

@revolutsupport Dm sent

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Prestige Risks & Prestige Tactical @ColdwellNeil

a year ago

@RevolutBusiness how can I talk to an actual human regarding an incoming payment that has not arrived in to our account?

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Prestige Risks & Prestige Tactical @ColdwellNeil

2 years ago

We're delving in to the world of YouTube, check out our first video of how quickly the X8T Tourniquet can be applied. This is a demo of how simple it is only, not a full isolation of blood flow. #prestigetactical #medic #firstresponders #media #security #police #ifak #tourniquet

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Prestige Risks & Prestige Tactical @ColdwellNeil

2 years ago

X8T Tourniquet Demo youtu.be/pgwC1exYh2M?si… via @YouTube

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Prestige Risks & Prestige Tactical @ColdwellNeil

2 years ago

Typical @virginmedia trying to get out of paying compensation for a delayed installation. Install was booked 6/6/23 and finally got connected 26/01/24 £5.83 a day is over £1400 due can’t believe their customer service said I’d the option to choose another provider @DevonLiveNews

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia I’ve pm’d you but will steep posting on here until it’s resolved so other customers don’t have to go through the same terrible service

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

looking for @virginmedia installed at your house, I wouldn’t bother. My account is over £1200 in credit due to missed appointments. It’s been over 2 months of failing to install it at my new property. How can they be allowed to keep operating? @devonlive @lbc @MailOnline

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia No idea it’s been going on that long, probably July or August then sept then Oct then Nov and now Dec so your complaint process is just as bad as your installation process @GBNEWS @DevonLiveNews @LBC @MailOnline @DailyMirror

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia I’ve raised a complaint every time it’s not been done and as usual nothing gets done and no one has any information whatsoever as to what needs to be done. I would use a competitor but my accounts still £1200 in credit so by the time you actually install this it will be around 4k

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia The pre installation team are no use whatsoever as they have zero information from the guys on the ground doing the actual work. It’s exactly the same as last time I used your services and ended up about £1400 in credit due to missed appointments and waiting several months for it

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia They haven’t stated anything which is why your customer service is so poor. I’ve never had an actual specific reason since May with is pathetic. I’ve lost money from taking days off work and no one turning up it’s not the way to treat people

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia It’s just on hold until external works are carried out with no date given. How can it take from May to install WiFi is beyond me. Absolute joke @virginmedia you need Kelly services to give more information why it’s not been done so your staff have some information to give me!

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia Well surprise surprise, no engineers turned up on the 29th. No message within 24hrs to say they weren’t coming so another days wages lost due to taking a day off. Then to top it off no contact whatsoever from shit media until I called them today. There’s now no installation date

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia And it’s a waste of time calling as they all say I’m very sorry and it will definitely be fitted on the new date. We’re probably on date 8 or 9 now it’s an absolute joke

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia Same reply! Hello, it's Virgin Media. We need to do some extra work outside before we can get your broadband up and running. This means we've had to move your installation to 29/11/23 between 1pm-6pm. We're really sorry about that. Any questions? Give us a call on 0345 454 1111

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia Exactly the same reason given every other time. I’ve been felled at least 3 times telling me I have to be in ready for the installation so I’ve taken time off work yet again. And it’s a complete waste of my time. I’m going to start invoicing for every day I loose by taking it off

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia @LBC @MailOnline @BBCNews @DevonLiveNews Well what a surprise appointment cancelled yet again and moved to the end of November. At what point @virginmedia does this not become an acceptable delay in installation date? It’s now 7 months!!

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia Well surprise surprise it’s been cancelled again. Avoid @virginmedia at all costs. The credit is my old account and the new total to add is £849 for 103 days without service and £25 for less than 24hr notice so will be over 2k in credit💩 @LBC @MailOnline @BBCNews @DevonLiveNews

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia Which is fair enough to start with but how many times is acceptable. It was supposed to be installed at the start of June and moved several times. Let’s see what excuse is given when it’s not installed in two months time which will be 6 months late

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia Standard excuses, we’ve just been told by the installers, additional work is needed. It doesn’t take 4 months to run a cable and to move the installation date back by 2 months it an absolute joke.

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia

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Prestige Risks & Prestige Tactical @ColdwellNeil

3 years ago

@virginmedia See emails above, same reason in June basically standard fobbing off, lack of comms between you and Kelly Services which is exactly what happened last time. I had to tell your staff what to book the job in as, thanks to the ground workers giving me the info.