CXtips @CXtips

driventoexcel.com/2022/11/fall-b… Fall Back Remember to set your clocks back one hour, this Saturday night before bedtime. This is the one wh...

driventoexcel.com/2012/10/we-did… You Be Running an "Elitist Club?" My wife, Maggie, and I recently celebrated our first wedding anniversary. We...

driventoexcel.com/2011/03/2-comp… Online Video for Business (Part 1) It's not the future of the web ... it's the NOW Internet users (that's y...

driventoexcel.com/2012/05/impecc… Impeccable Customer Service Tip #50 Impeccable Customer Service Detail: “Delighting customers requires continu...

driventoexcel.com/2012/08/impecc… Impeccable Customer Service Tip #128 The next time a customer complains, give them room to vent and then rememb...

driventoexcel.com/2013/03/impecc… Impeccable Customer Service Tip #268 Giving employees an opportunity to engineer a positive customer experience...

driventoexcel.com/2012/05/impecc… Impeccable Customer Service Tip #62 In the book, Drive, by Dan Pink, we learn from the science of human behavio...

driventoexcel.com/2022/03/spring… Spring Forward Remember to set your clocks FORWARD one hour, this Saturday night before bedtime...

driventoexcel.com/2021/11/fall-b… Fall Back Remember to set your clocks back one hour, this Saturday night before bedtime. This is...

driventoexcel.com/2021/03/spring… Spring Forward Remember to set your clocks FORWARD one hour, this Saturday night before bedtime...

driventoexcel.com/2020/10/fall-b… Fall Back Remember to set your clocks back one hour, this Saturday night before bedtime. This is...

driventoexcel.com/2020/03/spring… Spring Forward Remember to set your clocks FORWARD one hour, this Saturday night before bedtime...

driventoexcel.com/2019/11/fall-b… Fall Back Remember to set your clocks back one hour, this Saturday night before bedtime. This is...

driventoexcel.com/2019/05/impecc… Customer Experience Tip #1679 Find common interests with your prospects, yes. Dominate the conversation as a ...

driventoexcel.com/2019/05/impecc… Customer Experience Tip #1678 “Customers crave consistency. They want to know that their interaction is going...

driventoexcel.com/2019/05/impecc… Customer Experience Tip #1677 Is your business cyclical? Sometimes, we can fall into a state of arrogance whe...

driventoexcel.com/2019/05/impecc… Customer Experience Tip #1676 Want to be more present for your prospects and customers? Turn off notification...

driventoexcel.com/2019/04/impecc… Customer Experience Tip #1675 Have you been empowered and encouraged to take great care of your customers? I...

driventoexcel.com/2019/04/impecc… Customer Experience Tip #1674 No need to template your closing verbiage in an e-mail signature. When every co...

driventoexcel.com/2019/04/impecc… Customer Experience Tip #1673 “Customers will never love a company until the employees love it first.” –Simon...