Connection Point @CPTltd
Our mission is to change the economics of service delivery for local government. Cloud based electronic service delivery and integration. cp-technology.com UK Joined May 2012-
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Calderdale Council saves money by offering live chat 24/7 news.calderdale.gov.uk/chat-around-th… #localgov #localgovdigital
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Connection Point retweeted
Last chance to join us tomorrow for the live webcast with Calderdale Council. Listen to Toni Kershaw, @tim200 ,…lnkd.in/eYBRNPM
Looking forward to a good #channelshiftcamp tomorrow at #cscwales in Swansea. These events are great ways of sharing ideas. #localgov
@Claxtonspeaks Thank you Claxtonspeaks. Very happy to have a direct conversation if you are interested in more detail.
Interesting lessons learnt #publicsector #localgov
Connection Point retweeted
Big thanks to all #localgov #channelshift suppliers whose support have kept #channelshiftcamp FREE to attend :-)
Looking forward to #channelshiftcamp tomorrow with @psfnick in Glasgow. Interesting stats to share on contact deflection.
Going for 1000+ apps at the @bcswomen appathon. Good buzz in the room
Connection Point retweeted
Oracle stress brains being hurled at Connection Point guys as a way of answering yes/no questions. Novel audience participation #cscnorth
@Calderdale Great session today on Web Chat at #ChannelShiftCamp. Thanks for supporting #cscnorth
Delighted that @Edinburgh_CC are finalists in the ScotlandIS DigiTech Awards-40% channel shift in 3 months See how @ @CPTech stand #cscnorth
Looking forward to engaging discussions today @ #ChannelShiftCamp Halifax #localgov #LeveragingCRM #LocalAuthorityPack #csccrm
We're looking forward to #channelshiftcamp NORTH tomorrow at Orange Box, Halifax
Interesting voting at #channelshiftcamp. Ouput will be circulated next week #publicsector
Everyone has decided customers like Web chat due to it being personal and interactive. Unlike automated phonelines #csccrm
thanks again @tonikershaw and all who attended
Very interesting session on implementing Web chat, and how it fares compared to other channels. #csccrm #ChannelShiftCamp
Engaging #ChannelShiftCamp debates on changing customer behaviour The discussions continue over tea at the @CPTech stand #csccrm
@Calderdale @Tonikershaw Great session today on Web Chat at #ChannelShiftCamp. Thanks for supporting
Visit @CPTech stand to find out more #webchat #channelshiftcamp
Everyone has decided customers like Web chat due to it being personal and interactive. Unlike automated phonelines #csccrm
Connection Point retweeted
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