Beats by Dre Support @BeatsSupport

Official Support for @BeatsByDre. For more help and multilingual support: https://t.co/GA7fuTudoI Joined May 2012

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Beats by Dre Support @BeatsSupport

3 years ago

@sameenkhan We see that you’re having issues with the fit of your Beats Studio Buds, and want to do what we can to help. This page has information about Beats eartips fit, which may help: s.apple.com/dH8R0Z0g2L Questions? DM us. We’ll do what we can to assist.

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Beats by Dre Support @BeatsSupport

3 years ago

@danny_ruiz We’d like to see how we can help you with your Beats. DM us some more details about the issue with the following link:

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Beats by Dre Support @BeatsSupport

3 years ago

@hirox_xhiro お問い合わせありがとうございます。 Appeオンラインストアのご利用に関しては、適切なアドバイスを差し上げられればと思いますので、下記HPからチャット又はお電話でのご連絡を利用ください。 Appe Store オンライン apple.co/3PzOUQm Apple サポート公式サイト apple.co/3uLicTY

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Beats by Dre Support @BeatsSupport

3 years ago

@Ron198653 購入いただいたばかりにも関わらず、多大なるご迷惑をおかけしてしまい申し訳ございません。個別で詳しい状況をお伺いの上、ご案内をさせて頂きたいと思いますので、お時間の許される時に以下リンクからApple サポートへお問い合わせをいただけますと幸いです。 beats.is/3Bgfbwx

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Beats by Dre Support @BeatsSupport

3 years ago

@328455 ご申告の内容からご不便をおかけしています。こちらの記事の手順でリセット後の改善確認をお願いいたします。 support.apple.com/ja-jp/HT208304 リセット後も問題が解決しない場合はお手数ですが、以下のリンクからAppleサポートへお問い合わせください。 beats.is/1M2uNRy

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Beats by Dre Support @BeatsSupport

3 years ago

@hiroro91 お問い合わせいただきありがとうございます。こちらの製品は6月12日よりApple公式サイトで販売開始となります。画像で教えてくださった Beats Studio Buds と、Beats Studio Buds+ は別の機種となります。購入先は以下のリンクが参考になるかと思います。 apple.co/437hVsw

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Beats by Dre Support @BeatsSupport

3 years ago

@bencarey028 We want to help ensure your Beats are working well. Which model of Beats are you using, and which device are they being paired with? This can help to determine the best starting steps. Let us know via DM, please.

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Beats by Dre Support @BeatsSupport

3 years ago

@NanceBaker We’re happy to look into this with you. Which device are you trying to pair them with? What happens when you attempt to do so? Let us know in DM using the following link. We’ll go from there.

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Beats by Dre Support @BeatsSupport

3 years ago

@H_Wilkinson17 We can help look into some options for you. To ensure we’ve fully isolated the issue, have you tried the steps under the “Snapping, crackling, popping, or no audio on one side” section of this link: s.apple.com/dE9i3U4M5H Let us know in DM to continue.

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Beats by Dre Support @BeatsSupport

3 years ago

@ashmasterrr Hi! We’d be happy to look into this with you and determine the best steps to take. Can you tell us more about what you’re experiencing? What Beats model do you have? What happens when you attempt to charge them? Does the left one charge successfully? DM us.

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Beats by Dre Support @BeatsSupport

3 years ago

@lalibertebrad1 Hello there. You’ve come to the right place. We’re here for you and want to do all we can to help you with your Beats. Feel free to DM us. We’ll meet you there.

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Beats by Dre Support @BeatsSupport

3 years ago

@Soliddanny1 Thanks for contacting us. We want to help. To start, send us a DM and let us know which device you primarily pair your Beats with and we’ll work with you from there.

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Beats by Dre Support @BeatsSupport

3 years ago

@TheRealist7 We’d like to help you find the best solution for your Beats. We recommend staring with the troubleshooting in s.apple.com/dE9i3U4M5H. If this does not help, please DM us which Beats model you have, and we’ll continue.

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Beats by Dre Support @BeatsSupport

3 years ago

@Mafreak22 Let’s team up to get this addressed so you can charge your Beats reliably. Does that persist after cleaning your Beats and case? s.apple.com/dE8x7u1z7i Let us know in DM. We’ll take further steps from there based on your results.

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Beats by Dre Support @BeatsSupport

3 years ago

@TheChopula We want to help with your Beats. Send us a DM and tell us about which model you have and we’ll help you:

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Beats by Dre Support @BeatsSupport

3 years ago

@OTFAL__ Please check your DMs shortly for our response.

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Beats by Dre Support @BeatsSupport

3 years ago

@herefordays We’d be happy to look in to any issues you may be having with your Beats! Could you please send us a DM with what kind of Beats you have and what’s going on with them so we can get started?

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Beats by Dre Support @BeatsSupport

3 years ago

@05_matt Hello. Thank you for reaching out. We’ll be happy to help. Please meet us in DM so that we can take a further look and provide the best options for your Beats.

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Beats by Dre Support @BeatsSupport

3 years ago

@ikaramyogi We want to help with your Beats. Have you tried pairing them with another device to see if the issue persists? This will help rule out an issue with the device. Let us know in DM so we can work together on a solution.

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Beats by Dre Support @BeatsSupport

3 years ago

@cassuce_natan Hi there! We offer support via Twitter in English. Contact us for help in your preferred language here: apple.co/GetSupport You may be able to find some helpful information in Communities as well: apple.co/SupportCommuni…