Care & Connect @ArgosConnect

@JoanneB34785560 Hello! Thanks for reaching out. Please follow back and send us a DM so we can assist you further. 📩

@JoanneB34785560 Hi there,@JoanneB34785560 we’re sorry to hear about this experience and appreciate you contacting us. Please follow our account and send us a direct message so our team can investigate further and provide assistance right away. Best regards

@DJAlanMorgan @Argos_Online I did exactly the same yesterday! They had changed my BNPL from 12 months to 6. I didn’t realise till I set up the new Argospay. How is this even allowed! My BNPL needed paying by next week and I was under the impression I had 6 more month left. Customer service awful!

@Leanne09585967 Hello! Thanks for reaching out. Please follow back and send us a DM so we can assist you further. 📩

@Leanne09585967 Hi there,@Leanne09585967 we’re sorry to hear about this experience and appreciate you contacting us. Please follow our account and send us a direct message so our team can investigate further and provide assistance right away. Best regards

@Argos_Online hi I’ve received an email saying there’s a delay to my order but when I check the app it says it’s ready to be collected?

@28Spearson Hello! Thanks for reaching out. Please follow back and send us a DM so we can assist you further. 📩

@28Spearson Hi there,@28Spearson we’re sorry to hear about this experience and appreciate you contacting us. Please follow our account and send us a direct message so our team can investigate further and provide assistance right away. Best regards

@Argos_Online I’ve just ordered something from a store cause it said collect straight away but now the email is saying 9am Monday morning, I wouldn’t of ordered it if I knew I needed to wait

@ScottR_95 Hello thank you for reaching out we are more than happy to help you with your claim please follow us back and send a DM. Best regards.

@ScottR_95 Hi there,@ScottR_95 thanks for reaching out. We’re sorry to hear about your experience. Please follow our account and send us a direct message so we can review this further and assist you as quickly as possible. We appreciate the chance to make this right. Best regards

@ArgosHelpers I have been emailed to say I have set up a Argos pay account when I 100% haven’t done this on my own accord. I’ve also not ordered from you this year so unsure how this has happened. I also tried to get a hold of your customer service team today and left on hold…

@ConsummateChaos Hello thank you for reaching out we are more than happy to help you with your claim please follow us back and send a DM. Best regards.

@ConsummateChaos Hi there,@ConsummateChaos thanks for reaching out. We’re sorry to hear about your experience. Please follow our account and send us a direct message so we can review this further and assist you as quickly as possible. We appreciate the chance to make this right. Best regards

@ArgosHelpers I can’t reply to your post and your messaging system is another automated system. I assume there is a bot managing this account, but if not, please just deal with this issue without detecting me to yet another automated system. Or just refund me.

@MomentOfForever Hello thank you for reaching out we are more than happy to help you with your claim please follow us back and send a DM. Best regards.

@MomentOfForever Hi there,@MomentOfForever thanks for reaching out. We’re sorry to hear about your experience. Please follow our account and send us a direct message so we can review this further and assist you as quickly as possible. We appreciate the chance to make this right. Best regards

@ArgosHelpers I have never received such rude ‘customer service’ than I had just now at your Reading Forbury store. Sullen, rude and speaking over me, shaking his head as he walked away from me, your store manager was awful.

Hello thank you for reaching out we are more than happy to help you with your claim please follow us back and send a DM. Best regards.

@Sall_Baker Hi there,@Sall_Baker thanks for reaching out. We’re sorry to hear about your experience. Please follow our account and send us a direct message so we can review this further and assist you as quickly as possible. We appreciate the chance to make this right. Best regards