@etburns17 Customer satisfaction is our goal, and we're happy to hear that Katy-Raye took great care of you. You can send us in DM your six-letter confirmation code, so we can pass this along, so she can get the recognition she deserves.
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@etburns17 As one of our greatest fliers, your comments are important to us. We've shared your glowing comments with our leaders internal for proper recognition. #AAteam