2 days ago I ordered from @SwiggyCares and they gave me a damaged product and gave me a 200₹ discount code. Today I used that discount code and now they have sent me a wrong item entirely. Now they’re saying they won’t refund me the ₹200 because it was a coupon code.
The restaurant has already admitted to the fact that they sent me chicken. If you want clearer images, that is not possible because I threw it out of my house immediately. As you can understand, my household is Jain and I cannot let chicken stay in the house.
@SwiggyCares 3rd time in 6 months I have been sent chicken which I accidentally ate. I AM JAIN!!!!! What the hell is wrong with your team? The wrapper says veg and you have given me chicken?!?!? Order ID - 175529269494047
Your “chat” keeps going on loop as well. It keeps saying all agents are busy. It is impossible to get in touch with your team. Help @British_Airways !!!!!!
@British_Airways trying to get in touch with your customer care and have been on hold for the 45 minutes. How do I get in touch with your customer care?
@airindia flight didn’t take off from JFK to MUM. Waited for 10 hrs at airport. Didn’t give us our luggage in time to book another flight. Waited in line for 2+ hrs and didn’t give us another flight, asked us to call helpline but their system is down so can’t fetch flight details
@SwiggyCares wrong order received. No resolution. Waiting on chat for 10 minutes but no agent assigned. My order ID is 157102525550778. Giving silly 20₹ discounts on wrong items delivered isn’t helpful either
@SwiggyCares serving non vegetarian to a Jain and then sending a generic apology message with a stupid ₹95 discount voucher thinking that’s it’s a money issue. How absolutely tone deaf are you, @Swiggy? I’m asking you to connect me to the restaurant and you can’t even do that?
@SwiggyCares My order ID is 155136710404130. Your chat doesn’t seem to care and isn’t giving me the restaurant’s number. Due to the negligence of your restaurant partner, I have accidentally consumed non vegetarian food and I’m a Jain. How can you hurt someone’s religious sentiments?
@SwiggyCares you have sent me milkshakes in a packet instead of ice cream sticks. I spent ₹400 and got nothing that I can eat. On top of that, you give me a silly ₹70 voucher. Take the ice cream back and give me my money back
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