ACRO @ACRO_Police
A national UK Police unit making you safer as trusted global leaders in criminal history information. 📧[email protected] | 📞+44 (0)23 8045 1477 acro.police.uk Joined October 2014-
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Safeguarding children overseas starts with informed decisions. Recent enhancements to our International Child Protection Certificate will provide more key criminal history information to help organisations recruit safely and reduce risk. Link in comment below.
@missalima_ Hi @missalima_, thank you for bringing this to our attention. It is possible that your messages have not reached us. Please contact our team by telephone on +44 (0)23 8045 1477. A member of staff will be able to look into this immediately. Thank you.
Due to the current situation in the Middle East and the impact on postal and courier services, we are currently unable to send hard copies of Police Certificates and International Child Protection Certificates (ICPCs) to the following countries:
@missalima_ Thank you for your message, @missalima_. To allow us to review your application and provide an update, please contact our Customer Services team directly at [email protected]. Thank you.
We will continue to monitor developments closely, maintain regular communication with postal service providers and provide further updates, via our website, as new information becomes available.
Iran, Iraq, Israel, Qatar, UAE, Bahrain, Kuwait, Jordan, Saudi Arabia, Oman, Lebanon. Please see service updates on our website for more information. Anyone who has applied for a certificate prior to this notice will be contacted by our team to establish an alternative address.
This week, we're joining policing organisations across the country celebrating National Police Staff Week of Celebration and Recognition #CelebratingPoliceStaff To celebrate, our colleagues shared what progression means to them: acro.police.uk/s/news/police-…
📞Our Customer Service phone lines will be closed on Friday 12th December. They will reopen as usual on Monday 15th December. ✉️If you need to get in touch, you can still send us an email. acro.police.uk/s/contact-us
📞✉️ If you have any questions about our services or your application, please contact our Customer Services team. You can find how to get in touch with them on the Contact Us page of our website. acro.police.uk/s/contact-us
🇨🇦 Canada Post strike update Due to an ongoing strike, mail delivery within Canada is currently suspended. If you're applying for one of our services and require delivery to Canada, please expect delays until postal operations resume. Thank you for your understanding.
@SophieAlex1 Good afternoon Sophie. Please contact our Customer Service team who will be able to help you with this if you are still experiencing problems with the website. By email: [email protected] By telephone: +44 (0)23 8045 1477
@ShanLiew88 Good afternoon. This may have been a temporary problem with the website or internet signal. Please do try again and if you continue to experience problems please contact our Customer Service team By email: [email protected] By telephone: +44 (0)23 8045 1477
@ethantchandler Good morning Ethan. Please contact our Customer Service team for questions about your application. acro.police.uk/s/contact-us
Applications close at 11:59pm on Sunday 8th June. For any questions about the role or an informal discussion with the Communications Manager, please contact the ACRO HR Team today or tomorrow at [email protected] or 023 8045 1651. @HantsPolice @DonnaJonesPCC
Looking for a new role in Corporate Communications? We're hiring! Up to 37 hours per week with part time considered. If you have previous experience in communications or marketing, we'd love to hear from you. careers.newjob.org.uk/job/Near-Fareh… @HantsPolice @DonnaJonesPCC
Looking for a new role in Corporate Communications? We're hiring! Up to 37 hours per week with part time considered. If you have previous experience in communications or marketing, we'd love to hear from you. careers.newjob.org.uk/job/Near-Fareh… @HantsPolice @DonnaJonesPCC
The fault has now been repaired and our phone lines are working as usual. acro.police.uk/s/contact-us
We're currently experiencing a technical issue with our customer service phone lines. If your enquiry is not urgent, please send us an email: [email protected] Thank you for your patience. We will update when the phone lines are working as normal.
Our Customer Service phone lines will be closed on Good Friday and Easter Monday. They will reopen as usual at 7:30am UK time on Tuesday 22nd April.
@RyRyCS Good morning, Please send an email to [email protected] requesting a receipt for expenses purposes. Please include your application reference number if you know it.
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