360 Direct Access @360directaccess
Offering AI and genuine human solutions to expand your services to the deaf, hard of hearing, and signing community. 360directaccess.com Joined September 2022-
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Tune in to watch the Super Bowl ASL performance on NBC Sports: nbcsports.com/asl
Added programming for the big game. 🏈 #SBLX
Brandon Dopf, Senior VP of Customer Success, reflects on something he carries with him from his earliest years: growing up in a small town and watching his father run a business for nearly five decades.
This holiday season, we’re thankful for our community, our partners, and the shared commitment to elevate sign language access. Happy Holidays and Happy New Year!
We’re excited to welcome Clayton Lawson to the 360 Direct Access team as a Customer Service Specialist. Clayton believes access for the Deaf community should be personal, not transactional, and is passionate about helping people feel understood and supported.
Access changes everything. Stay informed on accessible innovation, inclusive CX, and sign language solutions. Subscribe to the 360 Direct Access newsletter: tinyurl.com/360enews
“If you could only give one piece of advice to a new entrepreneur, what would it be?” Vannessa, COO and Co-Founder at 360 Direct Access, shared her answer: listen to your potential customers.
If you want to make an impact in accessibility, technology, and customer experience and work for a deaf owned company committed to creating inclusive, forward thinking environments where everyone can thrive, send us your resume! Apply now: hubs.la/Q03XSbD40
True human rights start with the ability to communicate. For too long, Deaf communities have had to navigate systems that were not built with them in mind. We are working to change that.
At 360 Direct Access, this idea guides every decision we make. When people can connect without barriers, they can participate, contribute, and thrive. Access shapes how customers are treated, how communities are included, and how businesses grow.
“What’s one mindset shift that completely changed how you run your business?” Craig, CEO and Co-Founder of 360 Direct Access, a customer contact center specializing in sign language access and inclusive communication solutions, shared his answer: execution over ideas.
VRS may be “free,” but it costs time and CX. Hearing reps struggle with 3-way calls; 50% feel discomfort, 66% frustration, 62% less confident. DVC cuts call times up to 40% with Deaf-to-Deaf support. Faster calls, better ROI, real access. Learn more: hubs.la/Q03Wnk_y0
VD: ZaniBelle walked and made eye contact with the camera. She asks, "Are you a Deaf customer?" The camera shakes, yes. She signs, "You are a VIP. Follow me." She walks, and the camera follows her, and she points to Kassi's laptop, ready to help.
For too long, accessibility has meant waiting, barriers, and frustration. When you connect with 360, you’re not put last. You’re valued, respected, and served by people who understand your language and your experience. Accessibility. Direct. Every time. You're the VIP.
Happy National Deaf Day! We are excited to announce that LSM (Lengua de Señas Mexicana) is officially LIVE at 360 Direct Access! This expansion was made possible through partnership, trust, and Deaf leadership in Mexico.
At 360 Direct Access, we deliver real accessibility; not shortcuts. From sign language contact center support to staffing solutions and innovative accessibility technology, we help businesses build environments where every customer and employee can fully connect and thrive.
I literally carry my job in my bag: water, coffee, wallet, and my most important essential: my laptop. Accessibility is not an extra feature, it is a necessity that opens opportunities for everyone. What's in YOUR bag?
What does it take to provide a genuinely accessible customer experience? A direct access calling platform designed by Deaf experts who understand, with multilingual customer support to serve an expanded customer base, is just among the few.
From court to community, sign language access matters. We're a proud sponsor of the USA Basketball Teams at the 2025 Deaflympics in Tokyo, Japan. Follow along at @usadsf and @usadeafbasketball on Instagram. We’re rooting for you, go USA!
At 360 Direct Access, we envision a world where every customer experience is effortless. Because accessibility isn’t a feature, it’s a foundation. As a Deaf-owned organization with lived experience, we know the barriers all too well.
ID: Light blue-green background with bold white text in the center that reads: "100% disability, minority, & women owned". Above this, smaller black text says: "360 DIRECT ACCESS". In the lower right corner, there is a round badge with the words "DISABILITY-OWNED BUSINESS".
Did you know? 360 Direct Access is proudly 100% disability, minority, and women-owned! We’re also officially certified by Disability:IN as a Disability-Owned Business Enterprise (DOBE®). Learn more about what we do at hubs.la/Q03S4n-x0.
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