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2K Support @2KSupport

Official 2K Support on Twitter. Also check out our support site and knowledge base for answers: https://t.co/4FQDVoTtwF We are available 24/7. support.2k.com Novato, California Joined March 2011
  • Tweets
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2K Support retweeted
topspin2k Profile Picture

#TopSpin2K25 @topspin2k

4 days ago

We are aware of reported concerns with entitlements affecting some players in TopSpin 2K25 when redeeming the Rookie Rise Pack or All-Access Pass. We are working to ensure you will receive your bonus items and will provide updates as we have them. Thank you for your patience!

2KSupport Profile Picture

2K Support @2KSupport

3 weeks ago

WWE 2K24 Players who previously unlocked Zero in MyRISE can now use the character in other game modes with the updated Persona card. To ensure the character is available, log into MyFACTION first before attempting to use elsewhere.

2KSupport Profile Picture

2K Support @2KSupport

4 weeks ago

When some WWE 2K24 players opened their Week 6 Tower reward, Emerald Gunther wasn’t included. We’ve addressed the reported concerns, and affected players can now take part in the live event. The event has also been extended, so everyone impacted gets to play!

2K Support retweeted
NBA2K Profile Picture

NBA 2K @NBA2K

3 months ago

We have resolved the connection issues affecting some players in NBA 2K24. Thank you for your patience and see you back on the courts.

2K Support retweeted
NBA2K Profile Picture

NBA 2K @NBA2K

3 months ago

We are aware of the connection issues affecting some players in NBA 2K24 and are currently working to ensure everyone can play. We will provide updates as we have them. Thank you for your patience!

2KSupport Profile Picture

2K Support @2KSupport

4 months ago

Happy Holidays from our 2K family to yours! If you're curious about our upcoming holiday schedule, check out our latest post here for more details: support.2k.com/hc/articles/24…

2K Support retweeted
NBA2K Profile Picture

NBA 2K @NBA2K

a year ago

NBA 2K21's servers will be discontinued as of December 31, 2022. More info here: 2kgam.es/3XhOF02

2K Support retweeted
NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

a year ago

Back up and PVP Challenges Beta is live! Find it on your Player Info page in the bottom right corner. 🔹 Currently is strictly iOS vs. iOS & Android vs. Android (iOS must be on same OS) 🔹 Search for opponents using Player IDs or usernames More Info ➡️ 2kgam.es/3TKqKn6

2K Support retweeted
CivGame Profile Picture

Sid Meier's Civilization @CivGame

a year ago

We've pushed an update to address reports that Civ VI was reverting to older builds on Steam. If you've experienced this, please exit Civilization VI and download the latest patch before restarting the game.

2K Support retweeted
NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

a year ago

⚠️ We will have downtime starting at 10 AM Pacific to complete the new app update. Update includes PVP Challenges Beta and much more:

2K Support retweeted
NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

a year ago

We’re back up. For those asking, Overtime’s Hardcore leaderboard (with Pearl Bill Walton) can be found by clicking the podium button within Hardcore mode.

NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

a year ago

We’re back up. For those asking, Overtime’s Hardcore leaderboard (with Pearl Bill Walton) can be found by clicking the podium button within Hardcore mode.

2K Support retweeted
NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

a year ago

⚠️ We will have downtime starting at 10:30 AM Pacific for some maintenance. Will let you know when we’re back up.

2KSupport Profile Picture

2K Support @2KSupport

a year ago

#NBA2K23 MyTEAM server instability issues have been addressed. Thanks for your patience!

2KSupport Profile Picture

2K Support @2KSupport

a year ago

#NBA2K23 MyTEAM server instability issues have been addressed. Thanks for your patience!

2KSupport Profile Picture

2K Support @2KSupport

a year ago

We're aware some customers cannot connect to the NBA MyTEAM servers. We're currently working on fixing this. Thank you!

2K Support retweeted
NBA2KMyTEAM Profile Picture

NBA 2K MyTEAM @NBA2KMyTEAM

a year ago

We are aware of the connection issues in MyTEAM and are currently working to ensure everyone can play. In the meantime, Agenda Groups that were set to expire including Takeover Rodman have been extended through the day. We will provide updates as we have them.

2K Support retweeted
NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

2 years ago

⚠️ We will have downtime starting at 10:30 AM Pacific. This is to address an issue with leaderboards in events.

2K Support retweeted
NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

2 years ago

Back up and Halloween content is live! More details: 🎃 Each win in mini & main events rewards an eyeball (20%), skull (35%) or candy corn (45%) to use for crafting 🎃 Pumpkins on draft boards can be used to get Halloween outfits in Crews (new long sleeve shirts & pants)

2K Support retweeted
NBA2KMobile Profile Picture

NBA 2K Mobile @NBA2KMobile

2 years ago

⚠️ We will have downtime starting at 10 AM Pacific to get Halloween content into the game. Includes a new title screen, draft board and more.

2K Support retweeted
NBA2K Profile Picture

NBA 2K @NBA2K

2 years ago

Our latest Patch is live 🚨 Read the full New Gen notes: 2kgam.es/3VHfPN2

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