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Share American Airlines Reviews, news and experiences from American Airlines customers #AmericanAirlines #Reviews Submit reviews/complaints at https://t.co/e2xOlEFjIb aa.reviews http://aa.reviews Joined November 2023-
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O'Hare @AmericanAir rather than hold 8:30 departing flights for a free minutes, American sent them off and left hundreds of us stranded.
If your flight gets cancelled, you should get your refund. It should be as simple as that. My flight was cancelled last week but @AmericanAir . When I called they told me to wait 2 days to go to a website to get my refund. Ridiculous! latimes.com/business/story…
Hey @AmericanAir what are we doing?
Hoping someone can help me figure out how to get @AmericanAir to pay for the hotel room they told me to book when they cancelled my flight. No luck at all with customer service. @AirComplaints #PaxEx #customerservice #servicefail
@AmericanAir is the WORST!!! Not my opinion but based on what I know and have experienced within the past 24 hours - not to mention a year ago almost to the date - the same experience. 👎🏾👎🏾👎🏾👎🏾👎🏾 #AmericanAirlines #multipledelays #multiplecancellations @RobertIsom #robertisom 😑
@AmericanAir We were all forced to spend our own money get home safely after you put us in the air knowing you couldn’t land us. Anyone from AA1868 needs to file complaint with FAA. We have a right to a timely refund if this canceled our trip. And this shadiness should be investigated.
@AmericanAir 63 days & counting to payout for a delayed flight. 2 m to get an empty meaningless whinging apology , my reply ur UKMD was served a stat demand dont pay i get a winding up order. didn't see that coming did u, if bothered to read your emails i did warn u 😱👨⚖️tick tok
@AmericanAir flew from Cincy to Dallas, flight seats were not cleaned. Didn't take all the pics but here are some...
@AmericanAir just gave out customers seats to someone else… Can they do just that just as they were about to board the flight ? 😳 The flight was still open for boarding is the insane part
everything about @AmericanAir is absolutely the fucking worst. gate agents yelling at you, tickets changing for no apparent reason. why do i keep flying with these assholes.
everything about @AmericanAir is absolutely the fucking worst. gate agents yelling at you, tickets changing for no apparent reason. why do i keep flying with these assholes.
I am so frustrated with @AmericanAir. My $300 carry-on bag gets ruined on a flight thanks to a flight attendant that wouldn’t let me sit in my original seat and they refuse to do anything about it.
Fuck @AmericanAir biggest assholes! Irresponsible and totally ridiculous customer service!
@AmericanAir Out of curiosity, what was the weather issue?
Stuck in DFW because @AmericanAir gave away my seat (I made it to the terminal before departure) and they can’t confirm me on another flight until Wednesday 🤡
@AmericanAir - No hotel was offered then declined when asked.
@AmericanAir How long does it take to acknowledge a mailed in request to revisit a refund? I sent a certified letter 2 weeks ago that was signed for on 3/19/24 and I've received nothing.
More than 150 people with the same issue. I am sure you @AmericanAir did not lift a finger to find out how they got to their final destination. Shame.
More than 150 people with the same issue. I am sure you @AmericanAir did not lift a finger to find out how they got to their final destination. Shame. https://t.co/Ot91JW7T2T
@AmericanAir 1 person who is here at @EWRairport for Chicago flight at 8:40. 40 people are still waiting and this person is not even taking first class.
@AmericanAir #where are the employees??
@SecretaryPete I’m stuck in Miami due to @AmericanAir being a horribly regulated company, is there anything you can do??
Photography Phil @speedy_phil
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17 Followers 334 Following@AmericanAir told me that if I can’t download @WhatsApp they will not deal with my complaint about my wife being stuck on one of their planes for 6+ hours with no service
So @AmericanAir does the orange Priority tag on luggage mean anything anymore? Two for two in airports ignoring them today. First airport one small set came out then 29 mins till rest. Second one all priority came out last
@AmericanAir is being turned into Sh!iAir. No loyalty to customers ( I have been AAdvantage for 40 years) They did away with Airpass, they are cutting Concierge Key, they don’t want Clear at DFW Flights are oversold, planes are old and in crappy shape They must hate their…
@AmericanAir flight AA302 has been delayed since 5:08 pm today due to Lack of flight crew. I have been flying all day to get to Tyler Texas. How is it that you cannot get a flight crew . The pilot has been waiting patiently . GET US A FLIGHT CREW. I NEED TO GET HOME!
What do you know @AmericanAir delayed again?
@AmericanAir has had me trapped in North Carolina for half a day
@AmericanAir you guys made my boyfriend check his bag at a gate lost his bag for 4 weeks when he finally got it back 75% of his things were gone and now you all won't even let him make a claim because you guys didn't even give him one
@AmericanAir CLT Airline industry is terrible as a whole sending passengers to wrong gates on connecting flights without updating them of gate change resulting in them missing their flight & yall dgaf yall will give their seat away & leave
Never flying @AmericanAir again. First, y’all bumped my wife and I off of our first flight saying we “didn’t check in” when we most definitely did, then you let two standby passengers get on the flight and take our seats. Like, just say you’re homophobic if that’s what it was.🧵
@AmericanAir The @AmericanAir agents have told us they're going home in an hour. There's no way they'll help everyone in this line before then.
O'Hare @AmericanAir rather than hold 8:30 departing flights for a free minutes, American sent them off and left hundreds of us stranded.
@AmericanAir we need a hotel room, meal vouchers and a direct flight home
@AmericanAir This is hilarious to me considering that you truly gave us basically no warning or alternative but now you're performing some kind of solution. No. It's done and it sucked and there are no repercussions for you
@AmericanAir You shouldn’t have to “look up” my situation. You should simply refund your customers, upon request, when their flights get cancelled. Simple.
If your flight gets cancelled, you should get your refund. It should be as simple as that. My flight was cancelled last week but @AmericanAir . When I called they told me to wait 2 days to go to a website to get my refund. Ridiculous! latimes.com/business/story…
Dealing with the most rude front desk staff at dfw right now as well! @AmericanAir great work.
Absolute movie of the past 12 hours. Drove an extra 2 hours to catch an earlier flight out of Tulsa just to get delayed an hour and then lied to about my connecting flight! They closed the door in my face and didn't let me board even though I was 3 minutes early. AMAZING!!!
Friendly PSA: Don’t fly @AmericanAir. Just don’t. What a miserable experience and I still haven’t made it home. No effort whatsoever to reimburse or make things right when I’ll be getting home a full day later than scheduled.
Probably the worst flight of my life @AmericanAir From a multi-year @traveloneworld #emerald that is a lot to say. Official complain is on its way. #fail #cx #service
Hey @AmericanAir what are we doing?
.@AmericanAir is consistently the worst airlines. My family and I are now 29 hours into what was supposed to be an 8 hour journey consisting of two 3-hour flights. Both planes had “mechanical failures.” Both handled terribly. A ghost of a formerly decent company.