GoToWebinar @gotowebinar

We've moved! For questions or inquiries ➡ https://t.co/eYEiAFbwtX — making IT easy, anywhere. goto.com/webinar Boston, MA Joined May 2009

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GoToWebinar @gotowebinar

a year ago

@TajSoheil We will block your email so it will not receive any more emails. In the footer of our emails there are options to: Cancel Registration, Stop emails from this event organizer and Report SPAM. ^GD

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GoToWebinar @gotowebinar

a year ago

@TajSoheil We actively monitor SPAM reports and terminate offending accounts. ^GD

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GoToWebinar @gotowebinar

a year ago

@NoObviousWrong Not likely because webcast attendees join in the browser. Organizers and panelists use the desktop software and can test their audio, but attendees are browser only, if they can hear the audio from any video in their browser they will be able to hear the webcast. ^KG

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GoToWebinar @gotowebinar

a year ago

@NoObviousWrong 2/3 Once you're in the session, select Listen in! Click for audio (if prompted) to connect your audio. Note: By default, attendees are muted and cannot be unmuted during a webcast webinar event so your Mic icon will remain red (muted) for the duration of the session. ^KG

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GoToWebinar @gotowebinar

a year ago

@NoObviousWrong 3/3 For a Webinar, you can test audio as outlined in this article: support.goto.com/webinar/help/h… ^KG

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GoToWebinar @gotowebinar

a year ago

@NoObviousWrong 1/3 For a webcast, If you have a headset plugged in or you're paired via Bluetooth, you'll hear the webinar audio through the headset. If you don't have a headset connected, the webinar will play through your computer speakers. ^KG

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GoToWebinar @gotowebinar

a year ago

@PonsiKhider Hi Caroline, we have a service status page that customers can subscribe to that sends out notifications when we have identified a service issue status.goto.com ^GD

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GoToWebinar @gotowebinar

2 years ago

@no_fear_inc Thank you ^GD

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GoToWebinar @gotowebinar

2 years ago

@no_fear_inc Thank you, that account has been suspended and we will begin the process of terminating the entire account. ^GD

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GoToWebinar @gotowebinar

2 years ago

@RodrigoSandeep Sorry to hear this, you can find troubleshooting tips here: support.goto.com/webinar/help/a… ^KG

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GoToWebinar @gotowebinar

2 years ago

@uk2asia Hi Kevin, we have not experienced any service issues recently status.gotomeeting.com ^GD

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GoToWebinar @gotowebinar

2 years ago

@LifeMarketer Thank you ^GD

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GoToWebinar @gotowebinar

2 years ago

@niksadecimal Hi Sean, with GoToWebinar Classic you can you ChromaCam support.goto.com/webinar/help/h… If the webinar organizer has switched to our new GoTo App experience it is a native feature. ^GD

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GoToWebinar @gotowebinar

2 years ago

@ihiralpatel Apologies for any frustration, please send your details to gotoservice at logmein dot com and we will have our Sales team follow up with you. ^GD

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GoToWebinar @gotowebinar

2 years ago

@danivasob Our status page will be updated as soon as we confirm that service is restored status.gotomeeting.com ^GD

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GoToWebinar @gotowebinar

2 years ago

@KovatsMultiFam We apologize for any frustration, we are working on the issue and updates are being posted to our service status page status.gotomeeting.com ^KG

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GoToWebinar @gotowebinar

2 years ago

@CoaxialCoyote We apologize for any frustration, we are working on the issue and updates are being posted to our service status page status.gotomeeting.com ^GD