@ultabeauty , my local store has repeatedly told me they will not accept ANY returns, including with the original receipt, unless I join the rewards program. Thankfully, I haven't needed to return anything, but this doesn't sound accurate. Could you verify the policy?
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@sweetpong We'd love to connect with you about his. Can you please DM us with the store information so we can let the manager at this location know about your concerns?