I received an email from @ultabeauty stating that my order shipped. A few hours later, I received another email from @ultabeauty stating that my order is taking a while to process and hasn’t shipped yet. This is confusing, @ultabeauty. Has my order shipped or not?
1
0
0
0
0
@sesiegler We can see how frustrating this can be for you, Sara! We would love to look into this further with you. Please send a DM with your full name, phone number, email, order number, and shipping address, so we can take a closer peek.
@ultabeauty Thanks. According to the tracking, it’s in transit. If it doesn’t arrive as scheduled, I will follow up with you.