“Be aware of the areas where you may lack empathy... When you become aware of that, you can make an effort to learn... Knowledge can empower you to be more empathetic.” @NBCNews/@NBCNewsNOW reporter @simplyzinhle shares how empathy informs her reporting: nbcuacademy.com/catalog/unders…

This great lesson in the power of empathy can be applied to so many facets of life!